Paging Strange Requests

, , , , , | Right | October 19, 2017

(I am an associate manager, and I have just answered a call. There is an elderly woman on the line.)

Me: “Good afternoon. Thank you for calling [Restaurant]. This is [My Name] speaking. How can I help you?”

Customer: *raspy voice* “I understand your restaurant doesn’t have a paging service. I am looking to get in touch with my friend, [Friend]. She should be in the dining room with her son. She has grey hair and wears glasses.”

Me: “I’m sorry, ma’am, but the restaurant seats almost 300 people, and we are full and busy. I am unable to go and find your friend. Is there anything else I can help you with today?”

Customer: “No, I guess not.” *hangs up*

(About 30 minutes go by and another associate manager tells me about the strangest call.)

Coworker: “Yes, it was so strange. She wanted me to go out into the dining room and find some woman with glasses. I wasn’t sure what to do. So, I indulged her for a minute and put her on hold while I went to ‘look.’ I came back to the phone to tell her I couldn’t find her friend. Once I told her the news she became a bit upset and said, ‘Today is a very unlucky day for you. Upon connection to my friend I was going to give you $1,000.’ Then, she hung up. How strange.”

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