Paging Doctor Cymbeline

, , , | Healthy | March 9, 2020

(I work on the switchboard for a major hospital. We take a lot of calls, have a lot of options to put callers to, and are, unfortunately, very used to callers giving us very little information so we have to guess the rest.)

Me: “Good afternoon, switchboard.”

Internal Caller: “Yeah, can I speak to Imogen?”

Me: “Imogen who?”

Internal Caller: “I don’t know.”

Me: “Uh, okay. Do you know what Imogen does or what department she works in?”

Internal Caller: “I don’t know; the doctor just wants a copy of an X-ray.”

Me: *light-bulb moment* “OH! You want to speak to imaging!

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