8 Reasons Why Retail Workers Hate Black Friday

| Right | November 27, 2015
1. Thanksgiving is ruined.

For our American readers, hosting a Thanksgiving dinner, traveling to visit family, or relaxing is almost impossible. Instead, you’re stuck spending your time with total strangers.

2. The crowds are borderline zombie-apocalyptic.

Hundreds of shoppers, doorbuster deals, and limited stock: what could possibly go wrong?!

3. Customers are even more short-tempered than usual.

Everyone’s in a rush, lines are long, and items are often sold out. But remember, the customer is always right!

4. Shifts are exhausting.

Working overnight, coming in extra early and pulling multiple shifts are often required, and can wipe you out. Hope you got plenty of sleep the week before!

5. Black Friday seems to get earlier every year.

When stores open (and stay open) at 9 pm on Thursday, you have to wonder why they even call it Black Friday. Oh, that’s right — that’s Thanksgiving, the day you’re supposed to be spending with your loved ones!
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6. Your diet will consist of coffee and Red Bull.

You’ll drink enough caffeine to power a small city, and it still won’t be enough. A triple venti caramel macchiato? Don’t mind if I do!
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7. Clean up is horrifying.

Take a cattle stampede and run it through your store… and then repeat that about 100x. Add manure to taste.
112615_07

Photo Credit: Scurzuzu
8. Even when it’s over, you realize this is just the beginning of the holiday season.

We are all in for a “ruff” ride!

Not Always Right wishes our American readers a Happy Thanksgiving; to all our readers, best of luck for a safe Black Friday and holiday season!

8 Reasons Why Retail Workers Hate Black Friday

| | Right | November 27, 2015
1. Thanksgiving is ruined.

For our American readers, hosting a Thanksgiving dinner, traveling to visit family, or relaxing is almost impossible. Instead, you’re stuck spending your time with total strangers.

2. The crowds are borderline zombie-apocalyptic.

Hundreds of shoppers, doorbuster deals, and limited stock: what could possibly go wrong?!

3. Customers are even more short-tempered than usual.

Everyone’s in a rush, lines are long, and items are often sold out. But remember, the customer is always right!

4. Shifts are exhausting.

Working overnight, coming in extra early and pulling multiple shifts are often required, and can wipe you out. Hope you got plenty of sleep the week before!

5. Black Friday seems to get earlier every year.

When stores open (and stay open) at 9 pm on Thursday, you have to wonder why they even call it Black Friday. Oh, that’s right — that’s Thanksgiving, the day you’re supposed to be spending with your loved ones!
112615_05

6. Your diet will consist of coffee and Red Bull.

You’ll drink enough caffeine to power a small city, and it still won’t be enough. A triple venti caramel macchiato? Don’t mind if I do!
112615_06

7. Clean up is horrifying.

Take a cattle stampede and run it through your store… and then repeat that about 100x. Add manure to taste.
112615_07

Photo Credit: Scurzuzu
8. Even when it’s over, you realize this is just the beginning of the holiday season.

We are all in for a “ruff” ride!

Not Always Right wishes our American readers a Happy Thanksgiving; to all our readers, best of luck for a safe Black Friday and holiday season!

Basket Case

| Right | November 26, 2015

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Gunning For A Sale

| PA, USA | Right | November 26, 2015

Me: “Thank you for calling [Store]. How may I direct your call?”

Customer: “Yeah, I was calling to see if you sell bullets?”

Me: “I’m sorry, could you repeat that?”

Customer: “Do you sell bullets? Like for reloading?”

Me: *thinking maybe he is confused and needs the ‘bullet’ CO2 cartridges we sell for some of our air-powered nailers* “Bullets… as in bullets for guns, or…?”

Customer: “Yes! Bullets! For shooting!”

Me: “I’m sorry, sir, we do not. We sell home improvement items and bullets are not a home improvement item.”

Customer: “…Are you sure?”

Be My Guest And Just Leave

| San Francisco, CA, USA | Right | November 26, 2015

(I work at a national chain store that sometimes offers promotional gift cards for certain purchases. These change constantly and people are always getting them wrong; they buy the wrong brand, wrong size, or don’t buy enough to qualify. If they point out a problem during the checkout there’s usually something I can do (ranging from figuring out where they went wrong to just giving them $5 off something if they complain enough). Once the transaction is over, however, it’s over. I can’t do anything.)

Woman: “Um, I was supposed to get a $5 gift card?

Me: *holding the receipt for the completed transaction* “Oh, really? What do you think was supposed to show it? It didn’t come up on the register.”

Woman: “These!” *waves small packets of feminine hygiene products*

Me: “Actually, I think the promotion is on the larger size. It didn’t come up.”

Woman: “You think, or you know?”

Me: “Well, these promotions change all the time and it didn’t ring up, so…”

Woman: “Can you just give me the gift card?”

Me: “Well, this transaction is actually completed. However, if you want to go upstairs to Guest Services I’m sure they’ll be able to sort it out for you.”

Woman: “Are you kidding me? I have to go to Guest Services for this? I don’t want to go that far!”

(We’re at the foot of the escalator that drops people off right in front of Guest Services. She’d have to walk about a hundred feet, not counting the escalator.)

Me: “Uh, okay. I’m really sorry, but there’s nothing that I can do about it now. The transaction is over.”

Woman: “I’m not going to Guest Services! Just take the [Product] off. I don’t want them!”

Me: “Ma’am, I can’t—”

Woman: “I only bought them for the gift card. If I’m not going to get the gift card I don’t want them, and I want them taken off.”

Me: “…Okay, so. Returns are upstairs at Guest Services.”

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