Not The Best Pupil For Eye Care

| USA | Extra Stupid, Health & Body, Pets & Animals

Caller: “I need to make an appointment for my cat. Something is really wrong with his eyes!”

Me: “Could you explain to me what you’re seeing?”

Caller: “They keep changing sizes!”

Me: “Do you mean you see the eyelid coming over the eye, or…?”

Caller: “No! His eyes keep changing sizes! Sometimes the eye gets really big, and sometimes it gets really small.”

Me: “Wait, are you talking about the black part of the eye? Does the eye get skinny when it’s bright in the house or if your cat is in sunlight?”

Caller: “Yes!”

Me: “And does the eye get wide when it’s dark out?”

Caller: “Yes! That’s exactly it! I need to know how to fix it!”

Me: “The black part of the eye is called a pupil. It changes size based on how much light is coming into the eye. When it’s bright out, the pupil gets smaller, when it’s dark out, the pupil gets larger. If there’s sunlight in one eye and darkness in the other, one pupil will be small and one will be big.”

Caller: “So I can’t fix it?”

Me: “No, you can’t. There’s nothing wrong with the eye. In fact, your eyes do the same thing.”

Caller: “So… it can’t be fixed?”

1 Thumbs
1,196
VOTES

No Follicular Coupon Is A Folly

| Pittsburgh, PA, USA | Bizarre, Crazy Requests, Health & Body, Theme Of The Month

(A man comes up to the pharmacy registers to purchase a bottle of hair growth product. These items come with coupons attached to the box so customers receive instant savings.)

Customer: “I’d like to purchase this, and I have a coupon for it.”

Me: “Excellent. I’ll ring this up for you.”

Customer: “I also have two coupons from previous boxes that I forgot to use before but I don’t have them with me. You can just take the ten dollars off my purchase now, though.”

Me: “I’m sorry, sir, but unfortunately I can only use one coupon per purchase of this item as it says here at the bottom of the coupon.”

Customer: “Well, I didn’t get to use them before so I would like to use them now.”

Me: “So you would like me to give you a discount for coupons that you do not currently have with you today?”

Customer: “Yes. I don’t see what the problem is.”

Me: “I’m sorry, sir, but that’s not the way it works.”

Customer: “Well what do you expect me to do with the coupons, then?”

Me: “Give them to your friends or relatives?”

Customer: “They won’t use them. They have hair!”

Don’t Discount The Customer’s Ability To Discount, Part 3

| MA, USA | At The Checkout, Crazy Requests, Theme Of The Month

(I work for a popular pharmacy/retail chain. We have a rewards card that can be linked to a customer’s online account or their mobile app that gives them the ability to send coupons directly to their card electronically, eliminating the need for paper coupons. The customer simply scans their card at check out and their coupons will appear to me, the cashier, and I can put them in right from there.)

Customer: “I was supposed to have a 25% coupon on there.”

(No coupon popped up at the end of the transaction, meaning the coupon either expired, or she did not complete the sending process.)

Me: “I’m sorry, but a coupon didn’t pop up.”

Customer: *exasperated sigh, giving me a look of disgust* “Well, that SUCKS.”

Me: “I know, Sorry about that. The new coupon system can be a pain in the neck. Do you have the coupon anywhere I can see so I can—”

Customer: *cutting me off in a very rude tone* “You know what? Just take it! This f****** sucks!”

(The customer then flung the nail polish at my chest and stormed out of the store!)

Related:
Don’t Discount The Customer’s Ability To Discount, Part 2
Don’t Discount The Customer’s Ability To Discount

Human Kindness Is A Simple Formula

| TX, USA | At The Checkout, Awesome Customers, Family & Kids, Food & Drink, Money

(A couple with a small child comes up to my register with a WIC transaction, which goes through without a problem until…)

Me: “I am sorry but your formula didn’t go through.”

(The couple is buying nine containers of formula at around $18 each.)

Mother: What? Let me see.

(I show them the slip and the starting balance, which shows no formula was offered through the program.)

Father: “Great… and it’s Sunday so we can’t call them. Well, take off all but one and we’ll talk to them tomorrow.”

(I nod and take allow them to purchase just the one can of formula with the rest of their items.)

Me: “I’m sorry about that but h—”

(At this moment the next customers in line, both 20ish year old females cut in.)

Female #1: *handing me $20* “I’ll buy one of them.”

Mother: *shocked* “Y… you don’t have—”

Female #2: *doing the same* “We had parents that were just like you; please allow us to help.”

Mother: *nearly to tears* “N… no, please don’t.”

(Eventually, the pair got the mother to the accept the gifts, and when the pair was done with their regular purchases, I still couldn’t believe what happened and that there were still people who believed in the simple formula of human kindness!)

1 Thumbs
2,366
VOTES

Crime Can Be A Vicious Cycle

| London, England, UK | At The Checkout, Criminal & Illegal, Extra Stupid, Transportation

(A couple of weeks ago the bicycle that I had owned since I was eight years old was stolen, right outside my shop. I was at work at the time and the CCTV we have can’t pin the culprit as he was in a blind spot. The police have been as unsuccessful as well. As my only method of transport, I have to go by foot which takes 40 minutes. I’m behind the counter one day, when…)

Customer: “Excuse me, can I park my bicycle in here? Some guy got his stolen the other week so I don’t want to take any chances.”

Me: “Sure, just park it up by the counter and I’ll—”

(Before I can finish, the customer brings the cycle — MY CYCLE — in and rests it against the counter.)

Me: “—k-keep an eye on it for you.”

(The second the customer turns around the corner, I’m on the phone to my manager to ring the police. When he comes out of the office he notices the cycle and is just as baffled as me.)

Manager: “What’s going on here?”

Me: “A gentlemen just came in with this. He’s gone into the produce aisle but I’m certain that he’s the thief.”

Manager: “Right. You stay here. I’ll speak to him.”

(Without another word, my now-furious manager had rounded the corner and gone to have a word with the gentlemen in question. Not a second later I could hear swearing at the top of the gentlemen’s lungs as he came running down the same aisle and reached for my bike. My instinct kicked in and I held on to the back wheel as much as I could as he shouted for me to ‘f*****g let go’. He gave up sooner than anticipated as my manager charged at him, so he sprinted for the door. However, the police were waiting outside for him, and in a flurry of swearwords the crook was brought to the ground and arrested there and then. How did I know it was my bicycle? The dingus had forgotten to remove my water bottle which was attached to the frame and had my name on it! I guess crime doesn’t pay!)

1 Thumbs
2,631
VOTES
Page 976/3,127First...974975976977978...Last