Some People Should Be Barred(code)

| Indianapolis, IN, USA | Extra Stupid, Tourists/Travel

(I am sitting in one of the entry booths. A guest comes up to my booth to check in.)

Me: “Hello! Welcome to the zoo.”

Guest: “Hi! Um… I don’t know which piece of paper I’m supposed to give you.”

Me: “I need the one with the barcode on the front so I can scan it for you.”

Guest: “Oh! Okay. Um…which one is that?”

Me: *points to ticket* “It’s that one right there, on the top.”

Guest: “Oh! Right! Um…which one?”

Me: “The one you’re holding, ma’am.”

Guest: “Of course! Uh, what’s a barcode?”

Me: “Don’t worry about it.” *takes entire stack of paper*

(This happens every day, multiple times a day.)

Reached Her Tea-Total

| NY, USA | Crazy Requests, Food & Drink, Wild & Unruly

(I work in a health food and supplement store. Mainly we sell loads of vitamins, but we also have a fairly large variety of organic and whole foods. I deal with really weird people on a daily basis. I’m can usually handle most anything, but this got me going. The customer is a lady who is probably in her mid 40s and is looking at our tea section… which is REALLY big.)

Customer: “Excuse me; do you have any of the tea that helps with digestion?”

Me: “Umm, yes. Yes, we do. Did you have a brand name you were looking for, or will anything do?”

Customer: “Oh, yeah… I’m not sure. I got it here a while ago. I don’t remember the name.”

Me: “Okay well, here are some teas that are good for digestion…”

(I point to some ginger tea, which for the record, works like a charm.)

Customer: “Yeah! Yeah, it was ginger! Ummm…. no, that’s not the one though. It was in a different box.”

Me: “All right… maybe this?”

(At this point I show her a couple other brands of the ginger tea that we have. We have four other brands, but still nothing would suffice, she begins to get irritated.)

Customer: “No, that’s not it either. Listen, don’t you have any other brands of this stuff? None of this is what I got.”

Me: “I’m afraid not. Whatever we have is out here.”

Customer: “But I’ve gotten it here before!”

Me: “Umm… when was that?”

Customer: “I don’t know… It was a couple of years ago!”

Me: “Oh… well, in that case, if you don’t see it here then we’ve probably stopped carrying it.”

Customer: (noticeably getting angrier by the second) “No. Listen, it’s here. Where are your other brands?”

Me: “This is our tea section. All the tea we carry is right here. While we don’t have that brand, we do have these other ones, and I can personally vouch for [Brand] as being of high quality.”

Customer: “No, I don’t want that brand. Why don’t you have what I’m looking for?”

Me: “Well, because as I’ve just said, it’s probably because we’ve stopped carrying it.”

Customer:“This is ridiculous! Is there a manager here?”

(She is pretty angry at this point. There actually isn’t a manager there at this point, but I am the most senior employee.)

Me: “No, ma’am, but if you need any further help then your best bet would be me. I’ve the most seniority here.”

Customer: “WHAT I WANT IS A COMPETENT WORKER. WHERE THE F*** ARE THE OTHER TEAS?!”

Me: “I’m sorry, ma’am, all the teas we have are right here. I’ve shown you four other brands of the exact same type of tea. Unfortunately the brand you are looking for is no longer stocked here. And, also, I can’t help you locate the tea you’re looking for since you yourself do not the know brand name.”

(At this point the customer storms away and asks my co-worker the same question about teas. She’s heard some of this exchange.)

Coworker: “Um, I’m not sure if we have that brand… You could try asking [My Name]. He’s worked in grocery for a while and is the senior person here so he would definitely know.”

Customer: “NO! HE DOESN’T KNOW. WHY THE F**K DOESN’T ANYONE KNOW ABOUT THIS TEA?”

Me: *now getting a little annoyed* “Ma’am, at this point I wouldn’t tell you even IF I DID know. Unfortunately we don’t carry any of that tea anymore. However, if you’ll follow me to the other aisle I can show you to some of your evening primrose oil which is supposed to work wonders with people who have anger management issues!”

Say Sayonara To Intelligence

| Miami, FL, USA | Extra Stupid, Food & Drink, Geography, Language & Words

(I work at a Japanese restaurant and yes, I am Asian. There is a family of four sitting at a table.)

Me: “Good evening, everyone. Can I start you guys off with anything?”

Customer: “Where are you from?”

Me: “I am from Taiwan.”

Customer: “Oh, wow! My son is taking Japanese in school. Do you speak Japanese?”

Me: “No, I’m sorry.”

Customer: “That’s a shame. Can I have a California Roll?”