Just Another Crappy Day At Work

| Golden, CO, USA | Bizarre, Food & Drink

(I work in the bakery, and a customer came in with a ‘unique’ request for a birthday cake order.)

Customer: “…so I need this cake to resemble a big dog turd. Can you guys do that?”

Me: “Don’t worry, sir; our decorator will make sure your cake looks like crap!”

Not The Cream Of The Crop, Part 3

| UK | At The Checkout, Crazy Requests, Food & Drink, Money

(On the particular day the dairy fridge has broken down AND we have quite a lot of stock with a ‘best before’ sticker for that day. So I decide to reduce all that stock lower than I usually would just to get rid of it.)

Customer: “I would like to speak to the manager, please.”

Me: “That would be me. How can I help you?”

Customer: “I bought this cream AND this cake today. I poured the cream over the cake for my family only to find it was off. So it ruined the cake. I want a refund for both.”

(She hands me a receipt which shows that both items had been reduced quite heavily. I apologize profusely while trying to explain that we were sure the dairy fridge breakdown didn’t damage anything.)

Me: “And that’s all done for you! Here is your refund of £1.”

(The customer holds the £1 coin in her hand and looks slightly confused.)

Customer: “I wanted a refund.”

Me: “…and I gave you one. According to the receipt you gave me you only paid £1 total for those products.”

Customer: “But it was bad. Surely you should give me a refund of the full price.”

Me: “Do you sell things on eBay?”

Customer: *taken aback* “How is that relevant?”

Me: “Indulge me.”

Customer: “Yes. I sold my husband’s PS3 last week.”

Me: “Okay, so let’s say I bought your husband’s PS3 for £100. But when I connected it to my TV it didn’t work and I insisted that I get a refund. Do I ask for the £100 I paid you or the £400 you probably bought it for?”

(Somehow this confused her even more. She decided I made a valid point and left the shop in an almost dream-like state. We never saw this customer again and we still don’t know to this day if she was attempting a scam, or just a little dim.)

Related:
Not The Cream Of The Crop, Part 2
Not The Cream Of The Crop

Not Creating A Pretty Picture Of Themselves

| San Francisco, CA, USA | Bad Behavior, Technology

(I am working as a photographer’s assistant at a large corporate Christmas party. We are taking pictures in front of a green screen backdrop and then printing them out and giving them to guests for free, as the company is paying us. The printer is slow, so I generally send several pictures in a batch and then put them in clear envelopes and hand them to the waiting guests. Therefore, the picture on my screen is the last one coming out of the printer. Most of the guests are waiting patiently in a line, as their pictures are coming out in the same order that they were taken. One lady bypasses the entire line and comes around my table to look over my shoulder, where it’s fairly obvious she’s not allowed. Her picture happens to be on-screen.)

Lady: “Oh, look at how it looks like I’m in a pretty snow globe. What a neat trick!”

(The next picture comes out of the printer. I pick it up, put it in an envelope, and am about to hand it to the next guest in line when the lady SNATCHES it from my hand and starts to walk away.)

Me: “Ma’am, that’s not your picture.”

(The lady ignores me as she looks at the picture. She then turns around huffily.)

Lady: *angry* “This ISN’T MY PICTURE! You gave me the WRONG one!”

Me: *politely* “No, ma’am, your picture is still in the printer. That is the picture of the guest waiting in line. If you’ll wait just a minute, I’ll give you your picture.”

Lady: “Hmph!”

(She stood impatiently as I gave pictures to other guests, finally getting to her picture. She took it and stomped off without thanking me. Sadly, she was only one of about ten greedy people who grabbed pictures that weren’t theirs and then blamed me for it.)