Love Is A Game

| Fresno, CA, USA | Love/Romance, Technology, Theme Of The Month

(I am the assistant manager at a local video game/electronics store. A customer comes into the store when it is empty. He is really nice and we are talking about what type of video games and music we enjoy. It was your typical sales conversation and that was all. The next day when it is swamped, my coworker tells me there is a customer on the phone that would like to speak to a manager. I pick it up and professionally introduce myself.)

Customer: “Hey, I am glad it is you that is there. Remember me? I am the guy you talked to yesterday about [Video Game].”

Me: “I am really sorry, sir, but I talk to a lot of people each day. Was there an issue with the game you purchased yesterday?”

Customer: “No, I just wanted to call and see if maybe you wanted to go out.”

(I stand there looking at a line to the door and see the customers’ faces start to get upset.)

Me: “I am sorry but I have a line to the door right now and cannot talk about this. Can I put you on hold and get back to you in a few minutes?”

Customer: “You are just going to hang up on me. You are just being a b****. If you didn’t want to go out with me, you shouldn’t have flirted with me.”

Me: “Sir, I am sorry you feel that way but I cannot talk about this right now. I am going to put you on hold and I’ll be with you as soon as I can.”

(I put the customer on hold and he hung up in a few minutes. The next day my manager let me know that I received a complaint from a customer who was upset that I turned him down for a date and recommended that I be let go for bad customer service!)

Keep Your Shirt On

| AL, USA | Rude & Risque, Theme Of The Month

(Customer #1 is man in his mid-50s, in a suit, and very polite. Customer #2 is in his mid-30s, with a greasy ponytail and tie-dyed shirt. I go to deliver the food.)

Me: “Can I bring you gentlemen anything else?”

Customer #1: “No, thank you.”

Customer #2: “No, I’m fine.”

(As I’m turning around, Customer #2 snaps his fingers at me.)

Me: “Yes, sir?”

Customer #2: “You know, I own a restaurant.”

Me: “That’s nice, sir.”

Customer #2: *leers* “I’ll give you $10 and a t-shirt for an ‘interview’ in my car.”

Me: “No, thanks. I love my job.”

Customer #2: “I could make it two t-shirts?”

Past The Point Of No Return, Part 6

| NJ, USA | At The Checkout, Criminal & Illegal, Liars & Scammers

(I’m on the floor helping a customer in our perfume department. She picks up two full sized perfume boxes and heads up to the registers. The line is long, so I follow her up and ring the line down. Finally, she approaches my register.)

Me: “Hi, again. Decided to just get the perfumes?”

Customer: “Huh? No. I need to return these.”

Me: *turns the perfume around and point to the soft sensors on the back of the boxes* “Seriously?”

(The customer finally looks at me and I can see the instant she recognizes me.)

Customer: “Oh… uh… forget it.” *runs out of the store*

Past The Point Of No Return, Part 5
Past The Point Of No Return, Part 4
Past The Point Of No Return, Part 3
Past The Point Of No Return, Part 2
Past The Point Of No Return

Their Service Is Undead

, | San Antonio, TX, USA | Awesome Customers, Geeks Rule, Technology, Zombies

(The customer is calling us to let her know her services are out.)

Me: “Aha. It looks like the network box for the house just lost contact with us. There isn’t anything in its logs showing us the power went out, so I think we should be all right.”

Caller: “Oh, okay. What causes that, anyway?”

Me: “It could be any number of things. Short-term loss of power, the box gets a quick enough surge of power to confuse it—”

Caller: “Aliens?”

Me: “I’m not ruling that out either. That reminds me. I need to pick up some foil on the way home. Thanks.”

(The caller and everyone on her end of the call burst out laughing at that. We continue on, and we’re setting the ticket up.)

Me: “Okay, I’ve got the green light to send the tech out tomorrow morning.”

Caller: “Hang on a second. I’ll put my friend on. She’ll be here tomorrow to meet the tech.”

(The caller puts her friend on the line. I get her contact info and add it to the ticket.)

Me: “Are there any access restrictions like dogs on the property, a locked fence, anything like that?”

Friend: “I think there might be zombies in the yard. Is that going to be a problem? I think she’s also got a vampire stalking her that might be in her yard.”

Me: “Don’t worry. Our techs have everything they need on their truck to handle anything. About the vampires: they should have some stakes and garlic on the truck, unless it’s a Twilight-type vampire in which case they have whiskey and a Motorhead CD just in case.”

(The caller and her friend start laughing even harder. I submit the appointment.)

Me: “Ma’am, I want to thank you both for choosing [Provider]. We look forward to seeing you tomorrow. On a side note, this call just made my night. Thanks, you two.”

Some Lines Get Older Every Day

| Canastota, NY, USA | Rude & Risque, Theme Of The Month

(I’m working at a gas station and am currently ringing out a guy that appears to be in his 60s. I am 18.)

Customer: *grabbing my hand* “Would you like to get a pop with me?”

Me: “Sorry, I don’t drink soda.”

Customer: “How about a coffee?”

Me: “Sorry, I’m too young for you.”

Customer: “Oh, come on. Age is just a number and coffee doesn’t mean anything.”

Me: “No, thank you.”

(He still has not given me back my hand yet.)

Customer: “Oh, come on.”

Me: *continuing with the transaction* That’ll be [amount].”

Customer: “So what do you say?”

Me: “Sorry, no.”

Customer: “How about we leave it as a ‘maybe?'”

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