Any Given Sundae

, | Melbourne, VIC, Australia | Bad Behavior, Food & Drink

(It’s one of the hottest days of the year so far and I’m working drive-thru rush by myself. Unfortunately the shake/sundae machine is broken and so we can’t make shakes, sundaes, or ice-creams. There are signs throughout the drive-thru and store saying that the ‘shake/sundae machine is broken,’ including on the speaker box. The line of cars is ridiculously long.)

Me: *over headset* “Hi, this is [Restaurant]. Can I please take your order?”

Car: *quite pleasantly* “Two soft serve cones, please.”

Me: “I’m so sorry sir, but we currently can’t make ice-creams as the machine is broken, as it says on the sign—”

Car: *getting angry* “Excuse me; it says the shake/sundae is broken, not the ice cream machine!”

Me: “I apologize sir, but the sundae machine is where we get ice cream fr—”

Car: *now shouting* “This is bloody ridiculous!”

Me: “I can offer you smoothies, cold drinks, or slushies, though, if that interests you—”

Car: *still shouting* “No! And now I’m stuck in this bloody queue!”

(As this goes on everyone else wearing headsets is staring at me bewildered. I run around preparing the next few orders for drive-thru, when my manager walks up, putting on a headset. I can still hear the ice-cream car’s engine at the speaker box, as no cars have moved yet.)

Manager: “[My Name], why is this car still waiting?”

Me: “Oh, the guy in the car—”

Manager: “You’ve got to move faster!” *turns on microphone* “Hello? Can I take your order?”

Me: “No, you don’t understand—”

(My manager stares at me angrily.)

Manager: “Are you there? Can I take your order?”

Car: “Ah, SHUT UP!”

(Everyone wearing a headset burst out laughing and I could finally get the first order (the one that’s been holding us up) out the window. The rest of the cars ran through smoothly and were quite nice despite the delay and the heat. Eventually the ice-cream car drove through, and the rude man in the front seat must have been at least 70 with a very embarrassed wife! I gave them both a cheery wave as they went past the window.)

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Has Been LED Astray

| NE, USA | Extra Stupid, Money, Technology

(I’m one of the managers at a video game store where we also buy other electronics, including TVs. We typically don’t pay a lot for LCD TVs because people bring them in all the time, and we have TONS in overstock due to this. I had just gotten a customer’s total figured out for their LCD TV…)

Me: “All right, you’re looking at [total] for your TV.”

Customer: “WHAT? I paid $150 for this TV. Why am I only gettin’ that much?”

Me: “Honestly, bud, people bring in LCD and LED TVs here so often that we have a lot of TVs that have just been collecting dust in our warehouse for months. Because of that, we haven’t been able to pay as much for TVs as we used to.”

Customer: “Well, my buddy’s got a plasma at home that he’s thinking about sellin’. How much you guys pay for that?”

Me: “Plasmas are a completely different story. We don’t see many of those, and they still have a lot of value on the market, so we’re able to pay way more for those.”

Customer: “Yeah, that makes sense, since you gotta refill ’em every year.”

Me: “Refill… What?”

Customer: “Yeah, my buddy was sayin’ that he had to have someone come out and refill the plasma in his TV a couple weeks ago. He said you gotta do that like once a year or they go bad.”

(I was so dumbstruck at this point that I couldn’t even begin to explain to him how wrong he was. He seriously believed this is how plasmas worked, too.)