A Lack Of Branding Understanding, Part 2

| Escondido, CA, USA | Food & Drink, Language & Words

(A couple is ordering at the concessions stand.)

Customer: “I’ll have a medium Coke.”

(I get the rest of the order ready and then hand her the Coke.)

Customer: “No, I don’t want Coke, I want root beer.”

Customer’s Husband: “You said Coke.”

Customer: *sighs* “But I didn’t mean Coke. By ‘Coke’ I meant ‘soda!’ She didn’t ask me what kind of soda I wanted!”

Related:
A Lack Of Branding Understanding

Going To Go Over Like A Lead Balloon

| Dallas, TX, USA | Criminal & Illegal, Extra Stupid, Family & Kids

(I am at a sale in a store when I hear this exchange:)

Customer #1: *to Customer #2’s young son* “Aww, look, you’ve got a balloon!”

Customer #2: “Yeah, I stole it from a display.”

Not A Productive Conversation

| KS, USA | Bizarre, Language & Words

(We are a company that deals with international calls on a daily basis, though I personally don’t that often. I receive a call that goes directly to my phone, not through the main system.)

Customer: *unintelligible Spanish*

Me: “Hello? No hablo mucho español” *I don’t speak much Spanish*

Customer: “Hello?” *unintelligible Spanglish*

Me: “This is [My Name]. How can I help you?”

Customer: *very thick accent* You speak English, yes?”

Me: “Yes, I do.”

Customer: “Then let’s speak English.”

Me: “Sounds good! What can I help you with?”

Customer: “I had some questions.”

Me: “Okay? Is this pertaining to [Product]?”

Customer: “[Product]? Do you have a website?”

Me: “Yeah! It’s [website]!”

Customer: “Okay. okay. And you sell what again?”

Me: [Product]. Did you need help with something?”

Customer: “You have a nice voice.”

Me: “…”

Customer: “Would you give me your phone number?”

Me: *creeped out* “I’m sorry. I can’t give that information to you.”

Customer: “You don’t want to talk on the phone to someone in Spain?”

Me: “No.”

Customer: “No?”

Me: “No.”

Customer: “No?”

Me: “No. No es bueno para mi.” *It’s not good for me*

Customer: “Oh! You speak Spanish?”

Me: “Un pequeño” *A little*

Customer: “How wonderful! We could talk in Spanish and English over the phone!”

Me: “I’m sorry, sir. Was there something you wanted?”

Customer: “We could be private phone buddies if you’d like.”

Me: “No, I don’t think so.”

Customer: “You have such a lovely voice. And you seem very nice and beautiful.”

Me: “I’m sorry. Please do not call back unless you have questions about [Product]. Have a good day.” *hangs up*