What The World Needs Now…

| CA, USA | At The Checkout, Family & Kids, Food & Drink

(I work at an ice cream/burger joint with a drive thru. A mother comes through with a little girl in the back seat, I have just handed the mother her order when she pulls the car up a bit so I can directly hand the little girl her ice cream.)

Me: “And here is your sundae!”

Mother: “What do you say to the nice lady?”

Little Girl: “I love you!”

Me: *embarrassed and confused* “I love you, too.”

(The mother laughs really hard while the little girl grins at me. My coworkers heard and laughed, too. She was the cutest little girl ever!)

Biting The Hand That Fees You

| USA | Crazy Requests, Hotels & Lodging

Me: “Hi. Can I help you?”

Customer: “Yes. I want to know if my fee has been waived.”

Me: “Your fee?”

Customer: “Yes, my parking fee. I always stay here and you all always waive it for me.”

Me: “Okay…” *checks computer* “No, your fee is still there.”

Customer: “This is unacceptable! The check-in guy told me that he would waive it! I want a manager!”

Me: “Okay, then…”

(I get a manager and explain the situation. We review the customer’s past stays. So far he has only stayed here four times in the past year. They speak.)

Manager: “Hi. Can I help you?”

Customer: “Yes. I need my fee waived! You always do it for me so I should get it!”

Manager: “I’m sorry, sir, but if you have parked in the garage—”

Customer: “I’ve seen you all waive it for others! Why not for me? That’s not fair!”

Manager: “Well, what about those that have paid?”

Customer: “What about them?”

Manager: “It’s unfair to them that they should pay and you don’t.”

Customer: “I don’t care! As a manager, you should use your initiative and do as I say!”

Manager: “Sir—”

Customer: *slaps fist on counter* “As a manager, you should do what I want! Always! The customer is always right!”

(They argue a lot, with the customer interrupting my manager’s every two words with repeats of, ‘as a manager…’ Finally, seeing that my manager won’t be bullied, he storms off, swearing that he would talk to the general manager later. My manager replies he is free to, and drops his smile when the customer leaves.)

Manager: “Jerk!”

(Reason number one million why I would never like to be a manager!)

An Out-Of-Order Order

| USA | Bad Behavior, Food & Drink

(I work in a small deli in a small town. When we get busy we run two slicers (by hand). During an extremely busy morning shift, we spend a few minutes frantically slicing meat and cheese. We’d just finished the last order when a customer comes up to the counter and starts digging through the stacked orders.)

Me: “Can I help you find something, sir?”

Customer: “A half pound of cheddar cheese.”

(I look through the orders and then turn to ask the other employee if we’ve missed the customer’s order in the rush. The customer stops me.)

Customer: “Oh, I haven’t ordered yet.”

(I smile and grabbed my deli pad to take his order as he continues.)

Customer: “I was just going to take someone else’s order.”

May Theme Of The Month: Bad Listeners

Not Always Right | Announcements, Theme Of The Month
Introducing May’s Theme Of The Month: Bad Listeners!

Entering is easy:

  1. Submit a funny or interesting story about bad listeners. For all the customers who live in their own self-obsessed world and never listen to your advice, your answers to their questions, or your resulting frustrations!!
  2. At the end of the month, we’ll feature our favorite Theme Of The Month stories in a roundup!

PS: Congratulations to a lucky reader for winning April’s Themed Story Giveaway: Creepy Customers. The winning submission: Not Being Very Adult About It (1214 thumbs up).

PS #2: In order to feature more of your themed submissions, we’re changing our Themed Giveaways to Theme Of The Month. This means more featured themed stories for everyone!

Mother Is On The Job

| Edmonton, AB, Canada | Bizarre, Crazy Requests, Family & Kids

(My workplace provides career advice for youth and young adults. We sometimes have parents come in to ask for help. However, these parents didn’t think to bring their kid with them.)

Mother: *walking up to the reception desk* “Are companies even hiring students?”

Me: “Uhm… yes. Yes, they are. It’s summer – there are a lot of seasonal positions to fill.”

Mother: “But my son can’t find a job.”

Me: *looking behind her to try to spot her son* “It can take a little bit to find something. Has he come in to see us yet?”

Mother: “No, he doesn’t want to.”

Me: “Well, it would be a good first step. Does he have a resume yet? Has he written cover letters before?”

Mother: “He’s got a resume, but I write his cover letters for him.”

Me: *hoping I heard her wrong* “I’m sorry? You write them for him?”

Mother: “Yeah, or he wouldn’t do it!”

Me: “Well, he really has to be the one to write them; it’s not a good situation if the employer is under the impression your son is writing them when he’s not.”

Mother: “Oh, I tell them.”

Me: “Sorry?”

Mother: “I write, ‘I’m writing on behalf of my 16-year-old son, who is in need of a job.’ They know it’s not him. He doesn’t know I’m applying to jobs for him.”

Me: “…”

Mother: *becoming irate* “He needs a job!”

Me: “I understand, ma’am. But you can’t apply to jobs for your son. He has to apply for them himself.”

Mother: “But he won’t apply on his own! All he does is sit on his a**s in the basement and play video  games!”

Me: *trying to sound professional* “Ma’am, have you considered banning him from playing games until he applies for jobs?”

Mother: *affronted* “I can’t do that to my son! That would be cruel! He just needs a job!”

Me: “Well, I’m sorry, ma’am. I can’t give him a job. He has to go out and earn one for himself.”

Mother: “Fine, then.”

(She turned to leave and I noticed her husband had been face-palming behind her, shaking his head in shame.)

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