Countering Those At The Counter

| IN, USA | At The Checkout, Bad Behavior, Crazy Requests, Health & Body

(I’m in line at the pharmacy. It’s been a long day, and I just want to pick up my prescription and go home. The customer in front of me has a basket full of groceries.)

Customer: “I need to pick up my medicine! And I want to pay for my groceries here. I only have six things.”

Pharmacist: “Sure, let me get those for you.”

(The customer puts way more than six grocery items on the counter. I am beyond irritated at this point since she’s making me wait. As the pharmacist scans the groceries, however, I decide not to let it get to me. The wait isn’t that much longer, and I’m next in line anyway.)

Pharmacist: “… and there you go. You’re all set. Have a nice evening!”

Customer: “You too.”

(The customer turns to go and notices me standing in line behind her.)

Customer: *to me* “Excuse me.”

Me: “Oh, it’s no problem—”

Customer: “I SAID, EXCUSE ME. THE SIGN SAYS YOU’RE SUPPOSED TO WAIT FOR THE PHARMACIST, NOT CROWD AROUND THE PEOPLE AT THE COUNTER. YOU ARE IN MY WAY!”

(She grabs her stuff and storms off in a huff, leaving both me and the pharmacist speechless.)

Trying To Force It Through

| QLD, Australia | At The Checkout, Geeks Rule, Movies & TV, Technology

Customer: *waving shirt in front of scanner* “Sorry, I can’t scan this item! I’ve tried so many times.”

Me: “Sorry about that.” *scans item in one go* “There you go!”

Customer: “Oh… uh…”

(I notice it’s a ‘Trust Me, I’m a Jedi’ Shirt.)

Me: “It’s okay… I’m a Jedi.”

There Are No Stupid Questions, Just Stupid Answers

| NJ, USA | Extra Stupid, Technology

(I work in a bank’s contact center, where we frequently assist online banking customers with various things, including their online security questions.)

Customer: “I’m locked out again! The computer asked me for my oldest sibling’s middle name, so I put my son’s middle name in there, and it said it was wrong!”

Re-Fill You With Joy

| Avon, IN, USA | Family & Kids, Food & Drink

(It’s the middle of the day, during a down-hour between movies, so my coworker and I have nothing really to do. A little girl comes up to my counter.)

Girl: “Excuse me, but can I have a refill?” *holds up a kids meal, so no refill*

Me: “I’m sorry, sweetie, but I’m afraid not.”

Girl: “Oh. Okay!”

(She runs off. I laugh a little on how cute she Is. A few moments later, the little girl shows up again.)

Girl: “Does this get a refill?” *holds up a medium bag of popcorn, but only large items get refills*

Me: *grimace in having to tell her bad news again* “Sorry, sweetie. Only large bags.”

Girl: “Oh… How much is a large bag?”

Me: “It’s [price].”

Girl: “Okay!”

(She leaves again. I turn back to my coworker.)

Me: “If she comes back a third time, I giving her a refill. She’s so cute.”

Coworker: “I know. I don’t know how you could say no to her.”

Girl: “Excuse me, is this enough money?” *lifts her hand over to get us*

Me: *barely glances over it* “Yep! Would you like butter with that, miss?”

Girl: “Lots of butter!”

(My coworker hands her the popcorn, and the girl is vibrating in excitement.)

Girl: “Does this get refills?”

Me: “Yep, it sure does!”

(She runs off to her theater, screaming ‘YAAAAY!’)

Taking Stupidity To New Heights, Part 4

, | Dublin, Ireland | Crazy Requests, Technology, Transportation

(A customer calls to book a flight from London to Berlin. The aircraft assigned for that route had recently been changed from a jet-engine to a propeller plane. I am required to inform passengers when booking the flight.)

Customer: “A propeller plane? But if the engine stops working, the ‘plane will fall from the sky!”

(I was momentarily silenced as I tried to work out how this wasn’t also true for the jet aircraft. The passenger eventually decided to chance it and booked the flight.)

Related:
Taking Stupidity To New Heights, Part 3
Taking Stupidity To New Heights, Part 2
Taking Stupidity To New Heights

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