Sanity Unplugged

| Detroit, MI, USA | Bizarre, Technology, Theme Of The Month

(A customer in what sounds to be her forties calls in for having trouble with her TV.)

Me: “So, let’s start by doing a reboot. Can you please unplug the furthest cord on the left for 10 seconds then plug it back in?”

Customer: “Okay, I don’t know why I HAVE to do this; you should come over and do this.”

Me: *jokingly* “Ha ha. Well, I would but you live in Texas and I am in Michigan.”

Customer: “So? I am the customer; you should do what I say!”

Me: “Ma’am, it would take me a week to get to you. Now, can I just get you to plug the cord back in to see if we can get it working?”

Customer: “Where do I plug it in?”

Me: *dumbfounded* “Where it was unplugged from: the far left slot. You can’t miss it.”

Customer: “Okay, but where is that?”

Me: *at this point I’m not in the mood for this level of dumb* “Oh, well, it looks like your line is damaged and will need a technician. This is why your TV wasn’t working. How about if I get a technician out there?”

Customer: “Must have been my dead husband. He’s been haunting me for years.”

Me: “So… 8-12 tomorrow morning?”

Customer: “That would be great. Thanks dear, and don’t forget, masturbation is a sin!”

(I got an extra break after that call because I couldn’t stop laughing.)

Shocked You Say No To Firing On His Say So

| AB, Canada | Crazy Requests, Transportation

(I am a safety person for a local road building company. A part of my job is to take complaint calls from the public and to sort out incidents. It should be noted that we have a fleet of roughly 200 pickup trucks for foremen and crews. The only thing these trucks all have in common is they are white and have the company logo on each side of the vehicle. They can each be identified by the plate number and the unit number marked on the side.)

Me: “Good afternoon, [My Name] speaking. How may I help you?”

(There is some unintelligible ranting on the other end, like the caller is talking to someone else.)

Me: “Hello? This is [My Name] in Safety here. Can I help you?”

Irate Caller: “Yeah! One of your f****** guys is driving like a f****** idiot! What kind of f****** morons do you losers hire?! You need to fire this f***** NOW!”

Me: “I’m very sorry you are experiencing problems with one of our crew members. If you can relay me some information so that I may identify the unit and the driver, I can investigate into this matter and have it dealt with. What exactly was he doing?”

Irate Caller: “It’s a f****** white truck on [Street]. He pulled up onto the f****** curb and parked on the f****** grass!”

(Being in road construction, this is actually quite common for when workers need to do surveying, take measurements, etc. on sites we have or will be working on, if there is no other safe place to stop or park in the area.)

Me: “Well, sir. That is actually a common practice.”

Irate Caller: “He cut me off! And flipped me off! And he’s tearing up the grass!”

Me: “All right, I’m sorry, sir. But I will need a bit more information than that it was a white truck, then. Do you have the plate number, or were you able to see the unit number? It would be visible on either side of the truck.”

Irate Caller: “You f****** losers don’t even know where your f****** guys are?! What the f*** is wrong with you?!”

Me: “Once again, sir, I am very sorry, but we currently have about 10 job sites open all over the city and about 200 white company vehicles in operation at this time. To identify the specific driver you are having problems with, I need more information.”

Irate Caller: “If I give you more info will you fire his a**?!”

Me: “I’m afraid disciplinary action is not within my responsibilities. I would be able to identify who is currently assigned this vehicle, track his trucks GPS to see how erratically he is driving and if he is supposed to be at the location you’ve identified, from there I can inform his supervisor and they will then determine what action should be taken. Whether it be a need for training, a suspension, or possibly termination.”

Irate Caller: “What the f***?! Just fire his a**!”

Me: “Again, sir. I’m afraid it doesn’t work quite that way. And even so, you have not provided me with any information to identify the driver.”

Irate Caller: “F*** you!! You’re all f****** losers! You’ll be out of business in a month!”

Me: “Well actually… Our season is slowing down for the year, and we will likely be closing operations within a month or two, weather depending… However, we are prepared to gear up for next season in full force! Lots of work to be done!”

Irate Caller: “F*** you!” *hangs up*

Incorrectly Prospecting Your Lack Of Prospects

, | London, England, UK | At The Checkout, Bad Behavior, Family & Kids, School

(I work in a fast food restaurant to earn some extra money while at university; I work at a branch quite far from my university in a popular shopping area so no one in my class knows. Most of the other people in my class are fairly well off and I don’t really fit in. I have colourful hair and three facial piercings. One day a girl from my class comes in with her mother and she notices me but doesn’t say anything as the mother steers her towards my station.)

Mother: “I’ve told you time and time again that you have to stay in education. You can’t just quit university because you’d rather spend time with your boyfriend.”

Me: “May I take your order?”

(The mother places order for them both and as I walk to fill the drinks I hear her say to her daughter.)

Mother: “If you drop out of university you’ll end up like that girl there, all filth and metal with no career or future prospects.”

Girl: “Actually, mum, she’s in my class and she works harder than most of us. She helps us all with our work if we get stuck and is really nice.”

(The mum was stunned into silence and I pretended not to have heard as I gave them their meal. The next day the girl asked if I wanted to go to a party with her!)