Not Reassuring To Those Doing Insuring

| OH, USA | Extra Stupid, Money

(I work for an insurance company. Sometimes we issue customers a card with funds for things like hotel and food. While our call center is there 24 hours, we have limited access, particularly to information relating to payments and funds. As these things are rarely ever an emergency we’re asked to transfer the calls to the claims associate, who is typically out on Saturday.)

Customer: “I got a credit card from your company that I can’t access. And I can’t reach the adjuster.”

Me: “Okay. It’s Saturday today and I don’t think anyone is in.”

Customer: “You guys should have a phone number somewhere where I can call and get the pin number. Or have it on file or something.”

Me: “I’m afraid we don’t. Was there not a letter with that card that had that information?”

Customer: “Yeah, but I threw it away!”

Mayo-Phased

, | Fort Collins, CO, USA | At The Checkout, Extra Stupid, Food & Drink

(Two girls order a foot-long and split it. One of them wants mayonnaise and the other one doesn’t.)

Coworker: “Do you want me to wrap this as two six inches?”

Girl #1: “No, thanks.”

(They take the sub and leave. About four minutes later, they walk up with a bite taken out of one half.)

Girl #1: “You didn’t put mayonnaise on my half.”

Girl #2: “You put mayonnaise on my half.”

Me: “Did you try swapping them?”

(The girls blink, look at themselves, and then at me.)

Girl #2: “Oh, my God. I’m an IDIOT!”

Girl #1: “I’m SOOO sorry for this!”

(They walk away laughing.)

Incheon Further Away From The Answer, Part 5

| AB, Canada | Extra Stupid, Hotels & Lodging, Language & Words

Me: “Can I help you?”

Customer: “Yes I would like to check in please.”

Me: “Of course, ma’am. A single room is $89.00 plus tax.”

Customer: “Oh, okay. I’ll take it.”

Me: *using the computer to put her information in*

Customer: “So, are you Japanese?”

Me: “No, I am Korean.”

Customer: “Chinese?”

Me: “Korean.”

Customer: “That’s like Chinese, right?”

Me: “No, ma’am.”

Customer: “It’s like Japanese, then?”

Me: “No, it’s Korean.”

Customer: “Oh, okay. So what language do you speak? Chinese?”

Me: “Korean.”

Customer: “Japanese?”

Me: “Korean…”

Customer: “That’s like Chinese?”

Me: “No. Korean.”

Customer: “Like Japanese?”

Me: “No, it’s like Korean. It’s different from Japanese and Chinese.”

Customer: “Oh, Korean… I see! Don’t you learn something everyday?”

Related:
Incheon Further Away From The Answer, Part 4
Incheon Further Away From The Answer, Part 3
Incheon Further Away From The Answer, Part 2

Probably Also Watched The Simple Life

| Sanford, FL, USA | Bad Behavior, Liars & Scammers, Movies & TV, Religion

Me: “Hi. This is [My Name] calling with [Company] regarding savings on the electric bill. May I please speak with [Customer]?”

Customer: “WE’RE AMISH! WE DON’T HAVE ELECTRICITY!”

Me: “But you have a phone?”

Customer: “We sometimes have phones at the end of our properties for emergencies! You’d know that if you watched Amish Mafia!”

Me: “So, you also have a TV?”

(*click*)

You’re Through To The Fee Line

| Scottsdale, AZ, USA | Bizarre, Pets & Animals, Tourists/Travel, Transportation

(I do quality assurance for a travel agency. My job is to monitor the calls to make sure that the agents are being honest with the members. One day, I’m listening to a member asking questions about booking a cruise. Most of them are pretty standard, and then I hear this:)

Agent: “Now that I have your cruise all booked for you, do you have any other questions for me?”

Member: “Just one, and it’s very important. Does my cat need a passport?”

Agent: “Ummm…”

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