Needs A Stark Explanation

| France | Right | October 3, 2015

(I work at a small movie theater, selling tickets. We are on a slow day one month before the first “Iron Man” movie’s theatrical release. A tired looking man in his 50s shows up at the register.)

Me: “Hello, sir, how can I help you today?”

Man: *Looking right thru me*Iron Man!”

Me: “Oh, you want to see the upcoming Iron Man movie? I am sorry but this title will only be released next mo…”

Man: “Iron Man!”

Me: “I am sorry, sir, but you may be too early to see Iron Man. This movie is not released in France yet. It isn’t even scheduled for now. The movies planned today are…”

Man: “WHY IS THIS TAKING SO LONG? I WANT TO SEE IRON MAN!”

(At this point, I don’t know if I am upset or amused by this ridiculous situation.)

Me: “Again, sorry, sir. This title will not be screened before next month.”

Man: “I want to see Iron Man!”

Me: “Yes, you stated that clearly.”

(For half a minute, we stare at each other awkwardly.)

Man: “How many for Iron Man?”

Me: *exasperated* “I CANNOT sell you tickets for a show that IS NOT scheduled yet.”

(My manager, working in a room nearby, must have heard me raise my voice. He stormed out of his office and takes me away from the register.)

Manager: *quietly to me* “You must inform and serve the customer with respect. Go on break. I take care of him”

Me: “Seriously…”

Manager: *To the customer* “Sorry about that. How can I help you?”

Man: “Iron Man!”

(I decided to take my “break” in the room nearby. I heard my manager struggling to explain over and over again that Iron Man was not screened today. The customer finally left and my confused manager apologized to me.)

1 Thumbs
1,411
VOTES

Not In Good Insurance Company, Part 2

MN, USA | Right | October 3, 2015

(I work in the business office of a specialized eye care clinic. We often get calls from people who are confused by their statements, since we switched to a new system halfway through the year. )

Me: “[Business], this is [My Name]. How can I help you?”

Woman: “Yes, I’m calling about the bill I received. I already paid this, and you fools are still charging me!”

Me: “Let me take a look at your account. Can I have your name, please?”

(She gives me the name of the account, and I pull it up in my system.)

Me: “It looks like the bill is due to an office visit that was done in November; the insurance company did not cover the whole cost.”

Woman: “See, that’s the thing, you idiot. I wasn’t supposed to have that visit. I just needed a referral, and the stupid doctor forced me to come in. I don’t think I should have to pay.”

Me: “Well, it does look like a full exam was done, and so you would need to pay for services that you received.”

Woman: “Are you a f****** r****d? I just said that I shouldn’t have to pay for it because I didn’t want to come in! Jesus, I can’t believe how stupid you people are! The damn doctor made me come in to get my damn referral, and I shouldn’t have to pay because he just wants to make more money off him. Reverse the charges right now!”

Me: “I’m sorry to hear that, but from what I’m able to see, it does look like services were performed, and not just a referral. I’ll need to check with my supervisor and the doctor to see what we can do.”

(I explain the situation to my supervisor, and we both go talk to the doctor. I tell him what’s going on, and give him the name. He sighs.)

Doctor: “Obviously she thinks I don’t remember the visit, but I do. She skipped four visits in a row, so I didn’t know she needed a referral until she finally came back in and I checked her out. Tell her to send a check in and pay us, for God’s sake.”

Me: *I call the woman back, to tell her the outcome* “So, I did speak to the doctor and my supervisor, and that visit will need to be paid for, as the doctor was not able to refer you until he could examine your eyes.”

Woman: “Well, I suppose I’ll arrange for some money to be sent in. But I’m going to tell my insurance company about you and your ways!”

Related:
Not In Good Insurance Company

You’re Doing It Wrong!

| Right | October 3, 2015

funny-doing-it-wrong

A-Salt-ed By Stupidity, Part 2

, | Los Angeles, CA, USA | Right | October 3, 2015

(I work for an online gourmet food shop. They sell all kinds of neat things, ranging from gourmet sea salts to flavored sugar and spice blends. I was working the phones when I got this beauty of a call.)

Me: “Thank you for calling [Company]. How may I help you?”

Customer: “Do your natural sea salts have any sodium in them? I need sodium-free natural sea salts.”

(Now I know they make fake ‘sea salt’ in labs for people who shouldn’t have too much salt, but these are NATURAL sea salts. CLEARLY LABELED.)

Me: “I’m afraid they do, ma’am.”

Customer: “Every last one of them? I need to find natural sea salt that doesn’t have any sodium in them!”

Me: “I’m… very sorry, ma’am. All of our NATURAL sea salts do have sodium in them.”

Customer: “Ain’t that some bull****. F*** this place.” *click*

What About C*ck Zero?

| Right | October 2, 2015

coke-out-of-coke-photo-u1

Page 940/3,804First...938939940941942...Last