January Theme Of The Month: Fight The Bigotry!

| Right | January 3, 2016
Introducing the Theme Of The Month: Fight The Bigotry!

Entering is easy:

  1. Submit a funny or interesting story about this month’s theme: Fight The Bigotry. Share a story where you’ve had to tackle bigotry with customers.
  2. At the end of the month, we’ll feature our favorite Theme Of The Month stories in a roundup!

A Junior Burger Becomes A Big Problem

| NC, USA | Right | January 3, 2016

(I work at a fast food joint where I mostly operate drive-thru. As any other restaurant, we have a large menu based on the outside for customers to see.)

Me: “Welcome to [Restaurant]. What can I get for you?”

Customer: “Get me two hamburgers.”

Me: “All right, sir, would you like our quarter pound size burger, or the junior sized burger?”

Customer: “…I don’t know your lingo, sir. I guess the quarter pound single, then. Two of them.”

Me: “All right, sir, that will be seven dollars and ten cents at your second window.”

Customer: “Whoa, now. That’s way too much! That isn’t what I wanted!”

Me: “So you would like the two junior hamburgers instead?”

Customer: “Yes, that’s what I want! Jesus.”

Me: “All right, that will be two dollars and fifteen cents. Thank you.”

(The customer pulls around:)

Me: “Two dollars and fifteen cents, please.”

Customer: “I don’t know your lingo here. You guys really need to put up a sign or something out there that tells me exactly what you have and the difference between each entry.”

Me: “With all due respect, sir, we have a large menu just behind the speaker that does just that.”

Customer: *mouth drops open and skin turns red* “Tell your manager that you’re gonna be looking for a new job soon!” *angrily drives away*

Not Going To Have A Nice Day With That Attitude

| UK | Right | January 3, 2016

(I work at a retail store at the far end of town as a retail assistant. I’m currently serving a little old lady and we’re making small talk.)

Me: “Hi! How are you today?”

Old Lady: *chirpily* “Oh, not so bad, feeling a bit so-so today.”

(We continue to make small talk as I scan her item, everything seems to be going smoothly right until the last moment.)

Me: “…and here is your receipt and change! Have a nice day—”

Old Lady: *outbursts* “THIS ISN’T BLOODY AMERICA YOU KNOW!”

Me: “I… what?”

Old Lady: “I WANT YOU TO APOLOGISE FOR WHAT YOU JUST SAID! TELLING ME TO HAVE A NICE BLOODY DAY!”

Me: *shocked but trying to stay focused* “I’m sorry for telling you to have a nice day…?”

Old Lady: “Good! Now make sure you don’t say it again!”

(She stormed off in a huff.)

| G|ve Up

| Lincoln, NE, USA | Right | January 2, 2016

(I am on a call with customer, I was trying to get her to type the “|” character:)

Customer: “Where is it?”

Me: “It’s above the enter key, with the backslash.”

Customer: “I don’t have that.”

Me: “Yes, you do; it’s above the “enter,” with the backslash.”

Customer: “Oh, you mean the brackets?”

Me: “No, it’s above the enter key, with the backslash. So it’s to the right of the brackets.”

Customer: “Do you mean my ‘L’ key? Because it’s rubbed off, so I can’t see it.”

Me: “No, it’s not the ‘L’ key. It’s above the enter key. With the backslash.”

Customer: *she finds the key* “OH, it’s a capital!”

Me: “Yes, a capital backslash.”

Customer: “It doesn’t work.”

Me: “Did you use the shift? Without that, it’s just a backslash.”

Customer: “Oh, there it is!”

You Too Too Much

| TX, USA | Right | January 2, 2016

(This happens multiple times a day, every day, without fail: A customer hands drops off a prepaid package.)

Me: “This will go out today.”

Customer: “Thanks, you too!”

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