This Is Why We’re In A Recession, Part 40

, | Manchester, England, UK | Extra Stupid, Money

(I work full time in a call centre for a major UK Bank.)

Me: “Hello, you’re speaking to [My Name]. How I can help?”

Customer: “I am mad about this!”

Me: “I am sorry to hear that. How can I help?”

Customer: “Well, frankly [My Name], I understand how you can justify this! You have ruined my day completely!”

Me: “Okay, what seems to be the problem?”

Customer: “Well, like I said, I don’t understand this. I spent all the money on my credit card and I cut it up. WHY DID I RECEIVE A BILL FOR IT?!”

(There is a long pause while I attempt not to laugh at this.)

Me: “You do realize that this is money you have borrowed from the bank? It is isn’t free money!”

Customer: “But why do I have to pay? I cut it up!”

Me: “That doesn’t invalidate the bill; this is an amount you have borrowed from the bank which needs to be repaid. Just because you throw it away doesn’t cancel the debt!”

(After several attempts to explaining to customer that she needs to pay and the customer screaming like a banshee:)

Customer: “But how will I pay this? Absolutely ludicrous. You people didn’t make aware of this at all! I thought it all ended if I just cut up the card. I shouldn’t have to pay this debt if I don’t have the card! I want to make a complaint about this.”

Me: “Okay, hold the line. I will put you through to complaints.”

(I could only imagine the pain the poor man went through on the other line, and I could only hope the customer learned a valuable lesson!)

Related:
This Is Why We’re In A Recession, Part 39
This Is Why We’re In A Recession, Part 38
This Is Why We’re In A Recession, Part 37

Wasn’t So Chipper About Leaving

| OH, USA | Criminal & Illegal, Food & Drink

(I work as a sales associate at a store where vendors control some of our shelf layouts. One day a man working for the chip company comes in.)

Me:“Hello, sir, do you need my manager?”

Vendor #1: “No, I just came to reset your shelves. We just changed the layout.”

(I don’t think anything of it and go back to work while the guy moved product around on the shelf. He left after about an hour. The next day another guy from the company comes in and begins stocking the shelves. After a while he calls out to me.)

Vendor #2: “How come your chip aisle is so messed up?”

Me: *confused* “One of your guys reset it.”

Vendor #2: “This isn’t how they’re supposed look and I’m the only guy who works this area.”

(The vendor reset the shelves and we later found out that an ex-employee kept his uniform and pretended to work at the company to steal chips.)

Your Explanation Is Not Very Helpful

| AL, USA | Bizarre

(I walk into a craft store and see an older lady with her arms full of stuff heading for the carts.)

Me: “Let me get one of those for you!” *pull one out for her*

Lady: “Thank you! Can you tell me if this is all the wrapping paper you have, over on that aisle?”

Me: “I’m sorry, I don’t know that. I’m just a customer.”

Lady: “…but you got me a cart. You don’t work here? Why did you help me?”

Me: “I saw you had your arms full and my parents raised me to be helpful. You have a great day, now!”

Lady: “…but you helped me… You don’t work here… Why did you help…”