Electronic Moronic

| Augusta, GA, USA | Crazy Requests, Technology, Theme Of The Month

(I work at a big box electronics store, which is all we sell, and am answering the phones.)

Me: “Thank you for calling [Store]. This is [My Name]. How may I help you?”

Caller: “I need your electronics department.”

Me: “Yes, ma’am. Which section?”

Caller: “Your electronics department.”

Me: “We are only an electronics store, ma’am. Did you need computers, TVs, phones?”

Caller: “Electronics, please. I have already told you this.”

Me: “Yes, and as I have said we only sell electronics and I need to know what you are looking for.”

Caller: “Godd*** it, I already told you. Electronics!”

Me: “Please hold.”

(I place the customer on hold and turn to a coworker.)

Me: “Answer this and just say electronics so we can find out what she needs.”

A Case Of Case Stupidity

| NY, USA | At The Checkout, Extra Stupid, Technology

(I work as a cashier at a well known game store. A husband, wife, and child come up to the register and I ring up the game they want. Note that we only display cases and not the games.)

Me: “Your total is [total].”

(The man pays, while the wife opens up the empty game case she has been holding.)

Wife: “Where is the game?”

Me: “Excuse me, ma’am?”

Wife: “My husband just paid for the game and the game is not in here.”

(She holds open the display case pointing inside.)

Me: “Ma’am, those cases are for display only. I put the game in the bag with the receipt.”

Wife: “NO! He paid for this game and it is not in here. I want this game.”

Me: *I show her the sealed game from the bag* “See, ma’am, the game is right here and sealed.”

Wife: “You shouldn’t have these things here if you don’t put games in them right when we pay.”

(The family then leaves. I turn to my assistant manager.)

Me: “Did she really think we magically send the game into an empty case?”

Assist. Manager: “Yep, and we will be getting a call about it later, too. Watch.”

(Sure enough, right before closing the wife called the store to complain about the game not showing up in the case she was holding.)

Top 5 Not Always Right Stories Of May 2014

Not Always Right | Roundups

May 2014 Top Story Roundup: Here are Not Always Right’s top-rated stories for last month!

  1. Just A (Cast The First) Stone’s Throw Away From A True Christian (4,199 thumbs up)
  2. Driven Over The Edge (2,881 thumbs up)
  3. Driving A Hard Bargain (2,785 thumbs up)
  4. Going Bananas Over The Bread (2,430 thumbs up)
  5. Having A Multiple Light-Bulb Moment (2,298 thumbs up)

PS #1: check out our new Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

Doesn’t Live In The Real World

| USA | Crazy Requests, Extra Stupid, Time

(I’m the manager of a watch store in a mall. I am taking care of some display work when a couple walks up to my kiosk.)

Me: “Hi there! Is there anything I can help you find today?”

Customer: “Hey. No, thanks. I think we’re just looking.”

Me: “Okay, sounds good. Just let me know if you have any questions.”

(I go back to my display work and the couple wanders around the booth. As they come closer to me I notice the man is looking confused. I’m about to ask him if there’s something I can clear up for him when he speaks up.)

Customer: “Are any of these watches real?”

Me: “I… What?”

Customer: “These watches you’re selling. Are any of them real?”

Me: “Yes, sir. All of my watches are 100% authentic time pieces.”

(Meanwhile, his wife is snickering.)

Customer: “No, I mean are any of these real gold?”

Me: “I’m afraid not, sir. Seeing as I am in a kiosk in the middle of a mall, I do not have the security systems in place for me to sell genuine gold watches, which often start at several thousands of dollars.”

Customer: “Oh, but what about this one right here? It looks like it would be a real gold watch.”

Me: “No, sir. That watch is gold colored plating over base metal, mostly nickel. It runs $39.95.”

Customer: “Oh. But are those real diamonds on it?”

Me: “… No. I think they’re glass or plastic.”

Customer: “You sure you don’t have anything real in the back?

Me: “I’m a kiosk, sir. I don’t have a ‘back.'”

Customer’s Wife: *outright laughing now* “I am so sorry. You have been so patient!”

(She drags him away. A manager at the next store who has observed this and is in hysterics.)

Me: “I give up. Are you hiring?”

Fixed With A Male-To-Female Adaptor

| ON, Canada | Bigotry, Technology

(I work tech support at an inbound call center for a fairly large ISP. A lot of customers get transferred by sales agents when they select the wrong option. I’m female.)

Me: “Thank you for calling [Company]. My name is [My Name]. How can we help you?”

Elderly Caller: “Oh, hello, dear. I’m just waiting for a tech support man.”

Me: “Yes, ma’am. I’m tech support! How can I help?”

Elderly Caller: “Oh no, no, honey. I’m sure there will be a tech support man along to help me shortly. I don’t mind waiting on hold.”

(After a few minutes of attempting to get her information and assuring I can help, I finally resolve the issue and we say goodbye. A few hours later I get an email from a coworker who had spoken to the same woman. He transcribed a message she insisted get to me that read as follows:)

Message: “Please tell [my Name] that she fixed all the problems I had and I didn’t mean to be rude. I didn’t even know women were allowed to work tech support so it’s not my fault!”

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