Holy Recession!

| Chicago, IL, USA | Crazy Requests, Religion, Theme Of The Month

Me: *on the phone with a manager* “Hey, I have a guy here who wants me to give him ten dollars off, because he saw it lower two weeks ago… Uh huh. Uh huh. Right. Okay, thanks.” *hangs up phone* “Unfortunately, my manager won’t honor the price you saw, but maybe it will be that price again in a few weeks fro—”

Customer: *bangs fist on countertop* “God wouldn’t stand for this!”

Me: “I think God would understand that we’re in a recession…”

God Looks All Ways

| Chicago, IL, USA | At The Checkout, Religion, Theme Of The Month

Me: “That’ll be [total].”

Customer: *looks through purse* “Oh… I seem to be short five dollars. I’m sure God wouldn’t mind if you looked the other way on that.”

Me: “I think God would understand I could get fired for ‘looking the other way,’ so why can’t you?”

The Refund Is The Icing On The Cake

| MS, USA | Bizarre, Extra Stupid

(It’s the last Friday before Christmas and I have just made the final closing announcements.  A woman and her granddaughter walk in with one minute on the clock to do a return.)

Customer: *reading from receipt* “If you are dissatisfied with your purchase please return the item with this receipt for a refund.”

(I look in the box, and immediately call for a manager. The contents? An open bag of modeling clay and a brand name cake decorating icing tip.)

Me: “I’m sorry; I’ll need a manager to approve this return.”

Customer: *repeats previous statement several times*

Me: *smiles awkwardly*

(When my manager finally arrives, she is as shocked as I am, and hesitant to do the return.)

Customer: *raises voice* “I demand a full refund! The clay wouldn’t pipe like icing!”

Me: *reciting from back of receipt* “We reserve the right to research and refuse any return.”

Customer: “Why would you refuse it!?! I’m not happy with it so you have to return it.”

Me: “You mixed modeling clay with a cake decorating tip!”

Customer: “So?!”

Manager: “I’ll return the clay, but not the tip. You don’t have the original packing for it anyway.”

Customer: “This is ridiculous! Fine!! But I want your corporate number!”

(Not the weirdest return I’ve been forced to do, but probably the most insulting.)