Christmas Cancellation Fee

| Salt Lake City, UT, USA | Holidays, Theme Of The Month

(A man rented six Santa suits for his various insurance company locations, as he owns several. Two hours before he is to pick up his order he calls in.)

Caller: “Hi, I’d like to cancel the Santa suits, and I’d like a refund.”

Me: “I’m sorry, but we require at least 48 hours’ notice for all cancellations.”

Caller: “But I don’t need these any more.”

Me: “I’m sorry, but it’s in the rental contract you signed that you can’t cancel the day of and get a refund.”

Caller: “What, actually you expected me to read that thing!?”

(Our contract is one page long, size-14 font, with all major points in bold, and we go over each point with the customer before they sign it. But apparently that was too much for an insurance salesman to read.)

Some People Have Extra Large Baggage At Christmas

| Marquette, MI, USA | Holidays, Theme Of The Month

(A mother is buying a BB gun for her son for Christmas.)

Customer: “Do you have a really large bag that will cover this whole box?”

Me: “No. These are the largest bags I have, but I could put one on each end and only a little would be showing.”

Customer: “THANKS a lot! You are ruining my son’s Christmas! It’s ruined now! He is in the car and you can’t even get me a large bag!”

Me: “Ma’am, I’m sorry. These are the only bags the stores orders. I can try to cover it the best I can. But maybe next time don’t shop with your son in the car.”

Customer: “You ruined his Christmas, I hope you can live with that!”

(She then walked away with no bag… and guess what, I’m still living.)

Just Won’t Leave On Christmas Eve

| Chicago, IL, USA | Holidays, Theme Of The Month

(It’s Christmas Eve at 5:30. I just finished closing registers and am doing final checks while my associate straightens out some products. All of a sudden there is a loud banging on the door.)

Customer: “How can you be closed? It’s Christmas Eve and I need a gift card now!”

Me: “I apologize, ma’am. We have been closed for almost a half hour.”

Customer: “But I need a gift card! Can I slide you money through the crack in the door?” *takes out money* “See?! Look! It slides through.”

Me: “No, ma’am. I’m sorry our registers are closed. If you need a gift card that badly try the grocery store three stores down.”

Customer: “But… but…”

Me: “Ma’am, as I told you, we are closed. We want to spend the holiday with our family. So you can try the grocery store as they sell our gift cards in a $25 denominations.”

(I turned around to finish my checks and the customer left, defeated.)