When Powering Up Brings You Down

| Stirling, Scotland, UK | Right | February 3, 2016

(I’m the idiot customer in this. My phone isn’t working due to water damage, so I have a temporary replacement: my mum’s old phone. It worked fine for about four months, and then mysteriously stopped working after one of my exams. I left it for about a month, continuing to charge it overnight and try to turn it on, before I take it in to the phone repair shop.)

Me: “Hi, I have a [Phone] and I’ve brought it in once before. About a month ago it stopped working. I’ve been charging it but it won’t turn on.”

Employee: “May I see the phone?”

Me: “Of course!”

(I put the phone down and the employee presses a button.)

Me: “Oh, no, the power button is here—”

(The phone starts to turn on.)

Me: “Oh.”

(The employee just looks at me. I pick up the phone and look at the button he pressed; sure enough, there’s a power symbol there.)

Me: “Oh. Um. Right. I’ve just been pressing the wrong button.”

Employee: “Yes, the power button and the lock button are separate on this model. Most phones have one for both functions.”

Me: “Thank you. Sorry to bother you.”

(I left with the phone, feeling like an idiot.)

A Hot Slice Of Justice, Part 2

| Waterbury, CT, USA | Right | February 3, 2016

(I work at a pizza place that has a delivery service that prides themselves on having your food to you in under an hour. When I enter an order in the computer, I need to click pickup or delivery because the computer charges a fee for delivery orders.)

Me: “Thank you for calling [Restaurant] tonight! Will this be pickup or delivery?”

Customer: “I want two large [expensive pizzas].”

Me: “Certainly, will that be pickup or delivery?”

Customer: “I also want a medium all cheese with onions and half olives.”

Me: “Sure, will this be pickup or delivery?”

Customer: “I also want a garden salad with extra tomatoes.”

Me: “Sir, I need to know if you’d like pickup or delivery?”

Customer: “Can you read back my order?”

Me: Sure, did you want this for pickup or delivery? Two large [expensive pizzas]. One medium all cheese with onions and half olives. And one garden salad with extra tomatoes. It’ll be $53.50 for pickup, or $55.50 for delivery. Which would you like?”

Customer: “Perfect! This is John Smith, see you soon!” *hangs up*

Me: *sighs*

Coworker: “John Smith?”

Me: “Yeah…”

Coworker: “Today is Friday, it’s 4:30. He does this every week. He wants delivery, 123 Main Street. He refuses to tell us every time he orders because he can call and scream at us when it’s not delivered on time, and the manager will give him the order free ‘for the trouble.’”

Me: “Wow, thanks!”

Coworker: “No problem, I hate that a**-hole.”

(The order got to John Smith with time to spare. He had to pay, and had no reason to call and complain. Next Friday at 4:30, he didn’t call.)

Related:
A Hot Slice Of Justice

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Should Have Done Some Power Laps

| Baltimore, MD, USA | Right | February 3, 2016

(I am a lifeguard near the city. Five minutes before my shift ends, the lights go out.)

Me: *blows whistle* “Everyone has to get out of the pool!”

Patron: “How long is this going to take? I have laps to finish.”

Me: “Uhh… the power went out. It just happens sometimes. You need to get out now.”

Patron: “Fine!” *finishes lap as slow as possible*

Religion: The Gift That Keeps On Giving

| Baton Rouge, LA, USA | Right | February 3, 2016

(I work at a local health food store with a religious-sounding name. We often get people mistaking us for a charity, a bible store, or a particular national Christian newsletter that shares our name. I have just answered a phone call.)

Caller: “Do you have gifts?”

Me: *thinking I may have misheard something* “What’s that again, ma’am?”

Caller: “Gifts. G-I-F-T-S. Do you have gifts?”

Me: “What kind of gifts do you mean?”

Caller: “Let me spell it for you. G… I… F as in Frank…”

Me: “Yes, ma’am, I understand ‘gifts,’ I’m just not sure what sort of gifts you’re looking for.”

Caller: “I’m looking for a picture of Jesus.”

Me: “Oh! Sorry, ma’am, we’re a health food store.”

Caller: “I know!”

Disconnected From Reality

| Canada | Right | February 2, 2016

(I am doing troubleshooting over the phone with a woman whose office phone is acting up.)

Me: “So, I’m going to get you to reboot your phone. All you need to do is unplug the cable in the back of the base.”

Customer: “This data cable?”

Me: “Yes, that’s the one, but don’t do it yet or we’ll be disconnect— Hello? Hello?”

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