Worth Its Weight In Golden

| Exeter, England, UK | Funny Names, Language & Words, Rude & Risque

(A rather frazzled looking customer rushes in and comes straight over to the counter.)

Me: “Hi! How can I help?”

Customer: “Hi, I’d like 12.5g of golden virginity please…”

(Pause.)

Me: “I’m sorry, love, there are some things we just can’t give back.”

Customer: “Oh my goodness, Virginia! I meant golden Virginia!”

Their Logic Is Priceless

| Vancouver, BC, Canada | At The Checkout, Crazy Requests, Money, Theme Of The Month

(I work in a retail store that has deals where if you buy two of certain items, you get both at a discounted price. You cannot buy only one and get it at half the price.)

Customer: *shows me [Brand] body wash & [Brand] deodorant* “These are the same price and are on for the same ‘buy 2 for $4’ deal. It’ll still go through, right?”

Me: “We will find out once I scan them in.”

(I scan each item in individually and no deal shows up. So I ring each item in twice before having to call price check and sure enough, the deal comes off separately PER ITEM.)

Me: “Sir, it appears the deal is for each item individually. These two cannot be combined.”

Customer: “That’s ridiculous! They’re the same price and on for the same deal. I should be able to mix and match them!”

Me: “Unfortunately it doesn’t work that way, unless it’s a deal on the brand. And this time, it’s on the objects. You’d have to buy two deodorants or two body washes to get the deal.”

Customer: “But that’s ridiculous! THEY’RE THE SAME PRICE ON FOR THE SAME DEAL! Can’t you do anything about that?”

Me: “Sir, I cannot. The deal is on the items, and not the brand. If you’d like, I can ring you in for two of each and you can pick them up before you leave.”

Customer: “But if you have a deal on for chips, you can buy one ketchup and one BBQ and still get the deal! Why can’t I do that here?”

Me: “…because those are both chips. These are not the same item.”

Customer: “I get that… but they’re the same price!”

(This went on for a couple more minutes, him using the same logic. He didn’t end up buying the body wash or the deodorant. Moral of the story: you should be able to buy one yoghurt and one dish soap for a discounted price, providing they’re on for the same sale price.)

Juggling Orders In Disorder

| VA, USA | Bad Behavior, Crazy Requests

(I’m on the phone taking an order for a catered event. A customer approaches the counter. Despite my other coworkers who are mostly unoccupied, the customer seems intent on getting my attention, and the customer on the phone won’t let me get a word in to ask her to hold for a second.)

Counter Customer: “Excuse me! I need you!”

Me: *trying to get the attention of another worker* “Someone will help you in a second.” *to the phone* “I’m sorry, could you repeat that last part, ma’am…”

Counter Customer: “No! I need you to help!”

Me: *points to phone* “I’m helping another customer right now. Someone will be right over.”

Counter Customer: “NO! YOU HELP!”

(At this point, I turn away to take the order on the phone. Suddenly, the customer comes behind the counter, snatches the phone from me and hangs it up.)

Counter Customer: “You help me NOW!”

Me: *exasperated* “Please go back around the counter, ma’am. What was it you needed?”

Counter Customer: “I didn’t get a cup for my drink. ”

(After sending her on her way, I call the other customer back.)

Me: “I am so sorry about that we got disconnected, ma’am. How many people are you serving again?”

Phone Customer: “I think I’m going to take my business elsewhere. It was very rude and unprofessional of you to hang up on a customer. If you didn’t want to take my order, you could have just said!” *click*

Driving Through Adequate Fraud Prevention

, | Edmonton, AB, Canada | At The Checkout, Criminal & Illegal, Food & Drink, Liars & Scammers

(A customer walks up to the till. I’m watching the conversation from the kitchen nearby.)

Customer: *to the cashier* “Could I speak to your manager, please?”

Manager: *hearing her* “What can I do for you?”

Customer: “I just came through the drive-thru a few minutes ago, and you forgot my two angus burgers.”

Manager: “I very much doubt that.”

(The manager points out the window, where the entire drive-thru and much of the parking lot have been torn up and blocked off for reconstruction. The sound of power tools can be heard even inside the restaurant.)

Customer: “Um…” *stammers a bit before scurrying out of the store*

5 Stories Of Hacked Off Customers

Not Always Right | Roundups

Weekly Roundup: 5 Stories Of Hacked Off Customers With the recent hacking of accounts at K-Mart, we can expect an in-flux of irate customers who don’t quite know what hacking means; like these ones:

  1. Some Computer Owners Just Can’t Hack It (4,940 thumbs up)
  2. Some Computer Owners Just Can’t Hack It, Part 2 (2,504 thumbs up)
  3. Daddy’s Little Hacker (3,232 thumbs up)
  4. Fonts Gone Wild (2,925 thumbs up)
  5. Taking A Swipe At Common Sense (1,620 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

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