Should Have Left On “Nothing Left”

| IL, USA | Right | July 30, 2017

(I am working at a food stand that sells fried snacks. The stand has no indoor seating area, so bad weather often scares away business. We are in the middle of a cold snap and business has been very slow. As a result, my coworkers and I have gotten nearly all of our cleaning and closing procedures for the night finished by closing time. Just as we are about to close for the night, one customer walks up to the counter.)

Customer: “Hey, do you guys have anything left to sell?”

Coworker: *seeing that we have literally one item left* “Yeah, we have one left. Did you want it?”

Customer: “Yeah, I’ll take it.” *calling out* “Hey, they’ve got stuff over here!”

(The customer was joined by three more people who proceeded to make their own orders. Since we had nothing left, we were forced to prepare new food from scratch, using the utensils we had just finished cleaning, which meant that it took more than twice as long as usual to actually make the food and serve it, to say nothing of cleaning all over again. And all after closing.)

Giving You An Earful About It

| Toronto, ON, Canada | Right | July 30, 2017

(I enter from the back room and see a customer yelling at my young, female coworker.)

Coworker: “You cannot open these earbuds due to hygienic reasons.”

Customer: “But I want to know if it will fit my phone.”

(I look at the phone and his existing headphones. All standard 3.5mm stereo. I stand next to her.)

Me: “Those earbuds should fit your phone.

Customer: *calmer* “She says your store won’t let me open the package on these earbuds, which is ridiculous because I cannot see if the tip will fit my phone.”

(I look at the packaging and the end part is hidden. I go and show him a 3.5mm cable, which can be opened, and show the customer that the back of the earbud packaging matches the cable.)

Me: “See? This cable has the same jack as these earbuds, and will fit your phone. It’s on the back of these earbuds the specifications. I’ll even open these up.”

Customer: *yelling* “You don’t need to open them up. It’s your fault for selling earbuds where you cannot see the plug.”

Me: “We don’t make these headphones. If you want to complain, complain with [Earbud Brand], not my coworker.”

Customer: “But you were the one who stocked these earbuds. You should have realised people cannot see what they are buying, and they cannot open them! You shouldn’t sell these.”

Me: “Well, it’s the law that we cannot sell opened boxes on earbuds for hygienic reason. I can’t change the law.”

(He pays for them and still goes on a rant about how it’s our fault.)

Customer: “When you go to [Grocery Store], do you not see the food you’re buying?

Me: “Some pasta comes in boxes and you cannot see it. Same with some of the sauces”

(He then stormed off. I finished my shift ten minutes later and walked by a grocery store: chocolate bar wrappers and soup cans caught my eye. All things one cannot see in before buying.)

Maybe Because The Live On A Ranch?

| Fort Collins, CO, USA | Right | July 29, 2017

(I’m just finishing up this customer’s sandwich.)

Me: “What else do you want on it?”

Customer: “Amish.”

Me: “Excuse me?”

Customer: *pointing* “Amish.”

Me: “Amish?”

Customer: *still pointing* “Amish! Amish!”

Me: *looks down* “Oh… do you mean RANCH?”

Customer: “Yeah, yeah!”

(How he got “Amish” out of “ranch” I do not know…)

Fresh Out Of Luck

| Cleveland, OH, USA | Right | July 29, 2017

(My coworker, who is fairly new, answers the phone.)

Customer: “Are your rolls fresh?”

Employee: *uncertain sounding* “Well, I know they were baked on Monday…”

(To help her out, I’m whispering to here “yes, they’re fresh.”)

Customer: “I hear your manager yelling at you that they’re fresh. But I don’t believe you. Goodbye.”

Employing An Old Strategy

| Springfield, MO, USA | Right | July 29, 2017

(I’m a bagger at a checkstand next to the one where this is going on.)

Cashier: “Your total’s $19.67, sir.”

Customer: “Hey, can you help me out?”

Cashier: “What do you need?”

Customer: “Can you apply your employee discount to this?”

Cashier: “Sir, I…”

Customer: “Please, I’m doing real badly. My wife and I are living out of a motel and barely have any money, and I’d really appreciate it.”

(This is a surprisingly common sob story we hear. It’s often baloney.)

Cashier: “Sir, I cannot apply an employee discount to your purchase.”

Customer: “I don’t think you understand—”

Cashier: “Sir, we sell our items at a low markup and are an employee owned store. We don’t have an employee discount.”

(The customer gave her a $20 and left.)

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