I am a manager working the front desk at a hotel that is currently hosting a large wedding. I see a woman in a red dress being escorted out of the reception space, along with some of the groomsmen. A groomsman and a member of security approach me.
Groomsman: “This woman is not a guest of the wedding and is not to be allowed in the ballroom.”
Woman: “This is a public space! I’m allowed to be here!”
Me: “Ma’am, this is a hotel, not a public space. The ballroom is hired for a private event, so if you’re not a guest, you’re not allowed in there.”
Woman: “I have every right to be there! That b**** stole my man, and I have every right to fight to get him back!”
It is now obvious this woman has been drinking.
Groomsman: “For God’s sake, [Woman], you broke up seven years ago!”
Woman: “He was supposed to come back to me!”
Groomsman: “You dumped him!“
Woman: “To teach him a lesson!”
Groomsman: “He learned it! Stay away from red flags!”
Security: *To the groomsman* “We’ll take it from here, sir. Please go back inside and enjoy the party.”
The groomsman heads back inside, and the security guard tries to direct the woman toward the exit.
Woman: “Wait! You said I’m not allowed in the ballroom, but I can get a drink in the lobby bar, right?”
Me: “Ma’am, I can think of no other reason you would want to do that except to try to sneak back into the ballroom or try to ambush the wedding guests when they leave. I would recommend you leave the hotel for this evening.”
Woman: “But what if I was a guest?! Then you wouldn’t be able to kick me out!”
Me: “Ma’am, even if we weren’t fully booked tonight, which we are, we also have the discretion to refuse service to those who have caused or might cause a disturbance. I’m afraid you currently fall under the former and present a risk of falling under the latter. Now, we do have a responsibility, still, and based on my experience, you appear to have been drinking. I am happy to call a cab for you to take you home.”
Woman: “I’m not leaving, and you can’t make me!”
Me: “Then your cab will have some flashing lights on the top, ma’am.”
She sits on the floor cross-legged, like a toddler being stubborn. The security guard just looks at me.
Me: “It’s okay; I’ll handle it.”
I call the police and then get a clerk to put out some “hazard” signs that we usually put on the floor when there is a spill. The woman looks ridiculous but remains in place.
The police eventually show, and the woman gets an eye-widening “Oh, s***!” look on her face as she realizes she has taken this too far. The police talk to me, and I confirm what has happened. As the woman is escorted from the lobby, I can hear a shrill, “But he was supposed to choose meeeeeeee!” slowly fade away.
The groomsman later comes out and gives the security guy and me a tip for our troubles, and he gives us some context.
Groomsman: “Yeah, that’s the crazy ex. She came here to cause trouble when she realized he was really going through with it.”
Me: “That’s dramatic! I’m glad we were able to help, though. I hope the bride and groom are having a great time.”
Groomsman: “It’s a groom and groom, actually.”
I can’t help but show a quick look of confusion before the groomsman helps me out.
Groomsman: “Yeah, she was so crazy that she ‘red-flagged’ him into coming out!”
