We Need One Of These In Every Store

, , , | | Right | December 20, 2007

Employee: *making out a rain check* “Okay, I’m just going to look on the computer and check if any other locations have this item.”

Nice Customer: “Okay, thanks.”

Angry Customer: “Stop f***ing socializing and do your g**d*** job!”

Employee: “Sir, please don’t be abusive. I’m just checking our other loc–”

Angry Customer: “I don’t care! DO YOUR JOB!”

(At this point, the angry customer moved toward the counter in a very threatening way. The customer behind HIM, a super-fit guy in a UFC jacket, stepped in. Mr. UFC grabbed the angry customer in a CHOKE HOLD and dragged him outside, followed quickly by management. The angry customer was banned from the store and Mr. UFC got a gift card.)

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Ask A Stupid Question, Part 2

, , | | Right | December 20, 2007

(I’m standing right in front of about ten racks of toys and a giant sign that says “Toy Shop.”)

Customer: “Do you carry toys?”

Me: *turns, looks up at the sign* “Nope.”

(Customer walked off to continue their search.)

 

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Those Silly Ethnics And Their Funny Words

, , | | Right | December 19, 2007

Customer: “Do you have burrito wrappers?”

Me: “Do you mean tortillas?”

Customer: “Well, I guess you could call them that.”

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God Complex

, , | | Right | December 19, 2007

(I hostess at an upscale restaurant in a very nice part of town. I get a call like this about once a night on weekends, which are super busy.)

Customer: “Can I get a reservation for four at seven tonight for Dr. [Customer]?”

Me: “I’m very sorry, sir, we’re booked solid from six to ten. I can get you a reservation for tomorrow night if you’re interested.”

Customer: “But I’m a doctor.”

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The Agony And The Ecstasy

, , | | Right | December 18, 2007

(I am working for a call center that exclusively deals with UPS.)

Me: “Thank you for calling. How may I help you?”

Client: “I need to track a package.”

Me: “I would be happy to help you with that. Do you have a tracking number?”.

Client: “Yes, I do…” *proceeds to read off the tracking number*

Me: “I’m sorry, that’s not coming up as a valid tracking number. There doesn’t appear to be enough numbers. Could you read it to me again?”

(The client gives me the number again, to no avail. I spend the next few minutes attempting to use what information is available to try and locate the package… with the client coming close to tears when I am unsuccessful. Finally, her boyfriend comes on the line and proceeds to yell at and berate me, using all sorts of expletives, due to my inability to find this package.)

Client’s Boyfriend: “Look, I can’t understand why you cannot locate this package. I mean, I have the tracking number. It says right here, FEDEX TRACKING NUMBER!”

(There is a pause.)

Client’s Boyfriend: *sheepishly* “This is UPS, isn’t it?”

Me: “Yep. Is there anything else I can help you with?”

(*click*)

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