Why Barkeeps Should Rule The World, Part 2

, , | | Right | August 6, 2009

Me: “Hey there, mate, what can I get ya?”

Customer: “I’ll have a scotch on the rocks.”

Me: “Coming right up!”

(I serve him his drink, but as soon as I turn around to handle the other customers, a lowball glass comes flying through the air, hits the wall, and shatters to a million pieces. I turn back and see the customer with a frown on his face.)

Me: “Why the h*** did you do that for?!”

Customer: “Why’d you put f****** ice in my drink?! I didn’t ask for no f****** ice!”

Me: “Yes, you did! You asked for scotch on the rocks!”

Customer: “Yeah, and you put ice in it!”

Me: “Do you know what a scotch is?”

Customer: “Whiskey?”

Me: “Exactly. And do you know what ‘on the rocks’ means?”

Customer: “How you make it?”

Me: “No, it stands for ice. Scotch with ice.”

Customer: “…”

Me: “You’re gonna have to pay for the drink and the glass and then get out.”

Customer: “How f****** dare you?!”

Me: “Do you know what ‘on the rocks’ also means?”

Customer: “No! What?!”

(The doorman takes him by the hand, and then tosses him out the front door.)



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The CSR Of Delphi

| | Right | August 5, 2009

Me: “Good evening, thank you for calling [bookstore]. How may I help you?”

Caller: “My husband is going in for a CAT scan, and he’s kind of claustrophobic. I was wondering what kind of equipment they use?”

Me: “I’m sorry, ma’am, I really don’t have that kind of information. Maybe if you called your doctor?”

Caller: “It’s nine o’clock on a Saturday night! My doctor’s office is closed, duh! That’s why I’m asking you!”

Me: “I’m sorry, but we really don’t have that information.”

Caller: “Well, you have books, don’t you? Why don’t you just go and look it up in a book?”

Me: “Ma’am, we do have a small selection of home reference medical books, but I can’t look it up for you.”

Caller: “Well, you have an intercom, don’t you? Why don’t you just page a doctor and ask him to come to the phone and talk to me?”

Me: “I’m sorry, ma’am. We really aren’t allowed to do that sort of thing.”

Caller: “Well, can you at least connect me with the information desk, or is that too much to ask?!”

Me: “This is the information desk.”

Caller: “Well, a fat lot of good you are!” *click*

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Sadly, This Amounts To A Sex Life

| | Right | August 5, 2009

(A customer and her two teenagers come up to my register at the theater.)

Me: “Welcome to [movie theater], how can I help you?”

Customer: “Why is 28 Days Later rated R?”

Me: “Violence, bad language, intense scenes, and nudity.”

Customer: “What kind of nudity?”

Me: “Uh, I don’t know. Let me ask.”

(I turn off the mic and turn to my manager.)

Me: “What kind of nudity is in 28 Days Later?”

Manager: “Male.”

(I turn the mic back on and speak to the customer.)

Me, to customer: “It’s male nudity.”

Customer: “Oh, we’re seeing this!”

Customer’s teenagers: “Mom!”

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A Man Of Two Words

| | Right | August 5, 2009

Me: *ringing up a sale* “…and did you find everything you were looking for today?”

Customer: “No.”

Me: “Oh, that’s too bad. Would you like some assistance finding those items?”

Customer: “Yes.”

Me: “Okay. What was it that you couldn’t find?”

Customer: “No.”

Me: “…pardon?”

Customer: “Yes.”

Me: “So…did you not need any help today?”

Customer: “No.”

Me: “Then you have everything you need?”

Customer: “Yes.”

Me: “Well then, have a wonderful day!”

Customer: “No.” *takes bag and leaves*

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Putting The LOL In Little Old Lady

| | Right | August 5, 2009

(I’m checking out my last customer, a little old lady, before covering a break when another customer starts unloading his stuff into the register. Note that I’ve shut off my light and put a “lane closed” sign up.)

Me: “I’m sorry, sir, my lane is closed. I have to go to another department and cover a break.”

Other customer: “Well, isn’t that just f***ing convenient for you!”

(Right on cue, the little old lady I was helping turns to the other customer.)

Little old lady: “Who the h*** peed in your cornflakes this morning?!”

Other customer: *storms off*

(I hugged the lady and she is now a regular of mine.)

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