An Unfortunate Choice Of Words

| | Right | April 6, 2008

(I worked for a large Internet service provider; customers are set up with an email address of their choice, over the phone. Someone obviously misheard her.)

Me: “Thank you for calling high speed internet technical support. How can I help you?”

Customer: “I can’t get my email.”

Me: “I should be able to help with that … let me pull up your information and I will see what I can do for you.”

Customer: “My email address is [email protected]***.***.”

(I pull up the customer’s info.)

Me: “I see here that your email address is … [email protected]***.***.”

Customer: “WHAT! That’s not my email address! I demand it be changed now!”

Me: *having entirely too much fun with policy* “Oh I can do that for you, ma’am, but if I do the email address SweatyTitties will be unavailable for 30 days. Are you sure you don’t want SweatyTitties?”

Customer: “No, I don’t want SweatyTitties!”

Me: “Okay, so I will delete SweatyTitties off your account and replace it with SweetyPetty.”

(At this point, the other tech support people around me are laughing.)

Customer: “YES, YES please get rid of SweatyTitties!”

1 Thumbs
2,871
VOTES

When All Else Fails, Rephrase

| | Right | April 6, 2008

(I’m selling tickets to a show of the High School Musical Tour.)

Customer: “I already have tickets; I just need meet and greet passes for my two girls.”

Me: “I’m sorry, you have to get those from the PR people in the show.”

Customer: “I only need two, though.”

Me: “I understand, but we do not physically have any meet and greet passes here. You can only get them from the show.”

Customer: *snooty* “I’m from Summerlin, though.”

(Summerlin is an upscale, high class part of Las Vegas.)

Me: “Let me talk to my manager.”

(I walk to the back, count to ten and come back out.)

Me: “My manager said if you go into the show and talk to the PR people, they should have some for you.”

Customer: “Thank you!”

1 Thumbs
1,677
VOTES

Kids Say The Truthiest Things

, | | Right | April 6, 2008

(Santa was visiting our store, and every kid got a small bag of candy. Then this happened…)

Santa: “Here you go, little boy!”

Kid: “Thank you, Santa!”

Mom: “Aren’t you forgetting anything?”

Kid: “What, mommy?”

Mom: “Ask Santa for another bag for your brother like I told you.” *looks at Santa* “He’s sick at home and couldn’t come.”

Santa: “No problem!” *reaches for another bag*

Kid: “But mommy, I don’t have a brother!”

Mom: “…”

Santa: *puts bag back*

1 Thumbs
6,952
VOTES

The Land Of Maple Leafed Savages

| | Right | April 5, 2008

Me: “Thank you for calling technical support. My name is ***, how can I help you?

Customer: *distinct southern accent* “Where am I calling?”

Me: “*** technical support. Are you having trouble with your internet, sir?”

Customer: “I know that. I mean, what part of the world?”

Me: “I’m in Canada, sir. Is there something I can help you with?”

Customer: “Canada?! You have internet up in Canada?”

Me, sarcastically: “Nope…just got radio, in fact I had to drive my dog sled into work. There was a horrible accident and I lost two dogs. It’s been a rough day.”

Customer: “Oh…well, I want technical support from a country who actually has it.” *click*

Supervisor monitoring calls: “You can’t be serious.”

1 Thumbs
6,024
VOTES

Methinks Thou Hast A Stick Up Thine Arse

| | Right | April 5, 2008

(I’ve worked in a convenience store and a computer shop, and I’ve got a little joke about credit cards and a disarming smile and laugh that people seem to enjoy…but this once…)

Customer: “Do you guys take credit cards?”

Me, smiling: “Sure do, but we don’t give ’em back.”

Customer, very angry: “You’d g*dd*mn better give it back or I’ll have you arrested on the spot!”

Me: “That was a joke …”

1 Thumbs
2,558
VOTES
Page 3,793/3,889First...3,7913,7923,7933,7943,795...Last
« Previous
Next »