Has Some Serious Bag Baggage, Part 3

, , , , | Right | November 17, 2017

(I live in a county where we charge five cents per bag, so this happens to me about ten times a day. A customer approaches on cell phone.)

Me: “Hello, how are you doing today?”

Customer: *no answer*

Me: “Would you like a bag for your items today?”

Customer: *keeps talking on phone, ignoring me*

Me: *hands their two items to them*

Customer: “I need a bag! How am I supposed to carry all of this?!”

Me: “…”

 

Related:
Has Some Serious Bag Baggage, Part 2
Has Some Serious Bag Baggage

Will Not Be Host To Your Charges

, , , , | Right | November 17, 2017

(I work at a bowling alley, hosting children’s birthday parties. The parents of this party have come up to pay, and are separating the party package into each part, rather than buying the full package.)

Cashier: “The total cost of your party, including the shoe hire, one game of bowling, five tokens per guest, and party host comes to [total].”

Mum: “What was that last part?”

Cashier: The party host, [My Name], is part of the package. They help organise the party, and part of each package goes towards their pay.”

Mum: *grumbles but pays, but later returns to her husband and explains the payment* “And we had to pay for the party host, too!”

Dad: “Why would we pay for her?”

(The kicker? A party host costs $10 out of a $200+ package. Parents, if you would like to take care of your kids for $10, please, be my guest.)

Repeating The Same Old Baggage

, , , , | Right | November 17, 2017

(Most major retailers in our city have just recently signed an agreement to reduce the number of plastic bags. All stores that signed the agreement have since started charging for plastic bags or switched to paper bags, which also come at a small fee.)

Customer: “Just this.”

Me: “That will be €9.99. Do you need to buy a bag?”

Customer: “How will I get this home?”

Me: “I can offer you a small plastic bag for 10 Cents, a large plastic bag for 20 Cents. or a canvas bag for 1 Euro.”

Customer: “How will I get this home?”

Me: “A small plastic bag should be sufficient. It’s just a small book; it will fit.”

Customer: “How will I get this home?”

Me: “If you don’t like plastic bags, I can also sell you a canvas bag for 1 Euro. Or we sell those pretty foldable fabric shoppers. They run €4.95, though.”

Customer: “But how will I get this home?”

Me: “…”

Customer: “I bet you also charge for gift wrapping.”

Me: “No. That’s actually a complementary service we offer.”

Customer: “Then gift-wrap this.”

Me: “Okay, no problem. €9.99.”

(The customer pays. I wrap her book and hand it to her.)

Customer: “How will I get this home?”

Me: “I could still sell you a plastic bag or a reusable canvas bag if you don’t like plastic.”

(The customer huffs loudly, picks up her book and walks off.)

Coworker: *looks at me and says* “Well, you could have offered to walk her to her car and carry it for her, couldn’t you?”

Human Sheep: The Movie

, , , , , | Right | November 16, 2017

(I work at a movie theater, and this happens almost every time there’s a line for a popular movie.)

Me: *collecting tickets* “Theater four, last door on your right. Enjoy the movie. Theater four, last door on your right. Enjoy the movie. Theater four, last door on your right. Enjoy the movie. Theater fo— your movie started ten minutes ago. Theater one, first door on your left.”

(Apparently, some people see a line, and they just get in it.)

A Riot Of Color

, , , , | Right | November 16, 2017

(Within our copy store there are about twelve copy machines. Every machine prints in black and white, except one. Our only colour copier is right next to our office. On its cover, and on the wall right above it, there are two large warning labels to advise people about it, since colour copies are six times more expensive than black and white. One thing about our copy cards: first, you buy one for 2€ — 1€ for the card itself, 1€ for the credit, so six black and white copies or one colour one. Then you can add credit on it for a whole year.)

Customer: *holding a perfect copy* “Excuse me?”

Me: “Yes? Can I help you?”

Customer: “I just bought a card. I did just one copy, and now it says my credit isn’t enough.”

Me: *knowing where this is going, and pointing to the colour copier* “Did you use that specific machine?”

Customer: “Yes! But I don’t understand what’s the matter.”

Me: “This one is a colour copier. Copies are 0.92€ a piece when you use it.”

Customer: “Oh, no! I only wanted a black and white copy! I needed the text, without pictures! Well, now, I guess you have to refund me.”

Me: “I’m truly sorry, but we use only a card system. Hence, we don’t keep any money in our office, and anyway, we’re prohibited to do any kind of refunding.”

Customer: “Come on! Why not?”

Me: “This is a self-service. We can help you to do your copies, but if you don’t ask for our help, if the copier works fine — which it did — we can’t do anything at all, even if you mess your copy. I’m sorry!”

Customer: “But I’m asking for your help right now!”

Me: “I mean help before doing any copy.”

Customer: *angry* “But it’s false advertisement! You didn’t warn me about it!”

Me: “Actually, we did.”

Customer: *angrier* “Really? And how was I supposed to know that it was a colour copier?”

Me: “There are labels on it, and on the wall in front of you.”

Customer: *getting more and more angry* “Nobody f****** reads these posters!”

Me: *now bored out of my mind* “Yes, I think you’re right. And that’s the main issue there. We are in a library where nobody even bothers to read.”

(In a way, I guess being a smart-a** didn’t help me to keep that job more than four months.)

Page 3/3,93312345...Last
« Previous
Next »