On Vacation From Reason

| Windsor, ON, Canada | Bad Behavior, Crazy Requests, Theme Of The Month

(I am a working at a salon though a Cooperative Education program at my high school, and am still a Senior. I answer the phone.)

Me: “[Salon name], how can I help you?”

Customer: “Yes, I’d like to book an appointment today with [employee who is on vacation].”

Me: “Sorry, [employee] is actually on vacation. I could book you with another stylist today or with [employee] when she returns.”

Customer: “What do you mean she’s on vacation? I need a haircut!”

Me: “Oh, well, yes she is on a cruise. But like I said before, I can book you with another stylist or—”

Customer: “No, no, no! This is unacceptable! I want to book an appointment today with [employee]! How could she go on vacation and do this to me?”

Me: “Well, she had vacation days to use up, so she is gone. Now, would you like to book an appointment for a later date?”

Customer: “No! I want [employee] to cut my hair today! Gosh, what don’t you understand? Are you stupid?”

(I try to explain several more times that the certain employee she is requesting has gone on vacation and would be back in a few weeks, but she simply won’t listen.)

Customer: “Fine! This is just ridiculous! I guess I will book an appointment with another stylist but this is just silly! [Employee] should not be allowed to go on vacation!”

When Tank Top Complaints Tank

| MA, USA | Bigotry, Health & Body, Religion, Rude & Risque

(I’m working third shift at a hotel and it’s my job to get most of the cleaning done. It gets rather hot so I often take off my thick work shirt and clean in just a tank top. Unbeknownst to me, our hotel is filled with a very conservative religious group of people. Two boys come to the desk while I’m wiping some things down. I’m very chesty and the tank top is slightly low cut showing off some cleavage.)

Boy: “Hello?”

Me: “Hey there. What can I do for you?”

(As I turn around, I notice two boys staring at me wide eyed and slack-jawed. They are probably no older than 13 and are dressed in very traditional garb. I quickly realize my faux pas and toss on my jacket. I get everything set and they go on their way. About half an hour later, I’m back in my tank top cleaning when an irate woman storms down and starts yelling.)

Woman: “Listen here, you little hussy! My boys are pure and sinless unlike you, you heathenish w****! How dare you dress like that and expose yourself to my boys like that! Have you no decency! Who let you out of the house like that?! I bet your husband doesn’t even know where you are! Did he let you get this job or did you sneak behind his back like the harlot you are?!”

Me: “Actually, ma’am, I’m a lesbian and don’t ever intend to let anyone tell me how to dress or what I can and can’t do. You have no right to be here yelling at me. You came to this society; I didn’t go to yours. Therefore, you can’t expect me to bend my way of living just because you are around. I realized I was over exposed and put on a jacket but it is hot in here and I’ve got a lot of work to do and would sweat to death if I kept it on. Now, if you would please be as so kind as to let me finish working.”

Woman: “You’re the devil’s spawn!” *storms away*

(In the morning, a man creeps up to the desk looking rather embarrassed. I put on my jacket again, fully expecting him to lay into me as well.)

Man: “I want to apologize for my wife last night. We understand that you aren’t a member of our religion and that you don’t have to conform to our rules. Thank you for covering up after realizing we are modest people. I am truly sorry for the way she spoke to you, and although it doesn’t excuse her insolence, I hope this helps.”

(He hands me a fifty dollar bill, and begins to walk away.)

Me: “Sir, you really don’t have to give me this. She was just trying to protect her children and although it was a personal attack, she was just doing what she felt necessary.”

(He waved a hand dismissing me, and left. When they checked out, he gave me nothing but good reviews and left me another fifty to make up for his wife’s behavior. The boys left me thank you cards that I got my next shift, and a few weeks later I got a letter from the wife apologizing for the way she acted and what she said to me!)

Treading Softly On A Hard Argument

| Australia | Awesome Workers, Top

(I am helping in the pillows department. I have been showing a customer some soft polyester pillows, as she seems to like them.)

Customer #1: “Hmm, what’s that one over there? It looks nice.”

Me: “Oh, that’s a memory foam pillow. It’s quite a bit firmer than the one you’re looking at there. Here, you can feel it.”

Customer #1: *squeezes pillow* “Oh, yuck! As if anyone could sleep on that, it’s like a brick!”

(She continues in this vein for some time, until I show her some feather ones and leave her to browse them. Another customer approaches me.)

Customer #2: “I’m looking for the cheapest pillows you’ve got!”

Me: “Okay, well we have this twin pack of polyester pillows over here for $10!”

Customer #2: “Oh, that’s a good price.” *squeezes pillows* “Eww, they’re way too soft! I could never sleep on that, there’s no support in them!”

Me: “In that case, you would probably like a memory foam or latex pillow.”

(I spend some time showing her the harder kinds of pillows. Suddenly I notice that Customer #1 is standing in front of me looking very disapproving.)

Customer #1: “You told me that a soft one would be better!”

Customer #2: “Well, she told me that hard ones are better!”

(They glare at each other for a few seconds, then both turn on me.)

Customer #2: “Which ones are really better?”

Me: “Uh, well neither kind is better than the other. A lot of people like polyester and feather ones because their head sinks in to it and they have a comfortable night’s sleep, plus they’re much cheaper. But some people need more support, especially if they have a back or neck problem. A lot of chiropractors suggest memory foam and latex pillows for that.”

Customer #1: “Oh, yeah? Well I bet you have these ones on your bed because they’re better!”

Customer #2: “Pfft, yeah right… she would have these ones!”

Customer #1: “Nuh uh!”

Me: *cutting into the nonsense* “Well, actually I have two [brand] memory foam pillows on my bed, and two [brand] polyester pillows on my bed. Sometimes I feel more comfortable with the hard ones, sometimes the soft ones, other times one of each! It means I get to pick and choose each night.”

(The customers both look like they have been hit in the face with one of our gourmet fry-pans. They make eye contact, then silently begin browsing different pillows. Even better: I later saw each of them leave later on, both of them carrying two hard and two soft pillows!)