Intelligence Unplugged

| Pocatello, ID, USA | Right | September 12, 2013

(A customer’s cable box has an error and needs to be reset to correct it.)

Me: “Okay we need to reset your box. We can do that by unplugging it for 15 seconds and plugging it back in.”

Customer: “It’s not plugged in.”

Me: “It’s not plugged in?”

Customer: “No it’s never been plugged in.”

Me: “So it’s not plugged in?”

Customer: “Right.”

Me: “The power light is on right?”

Customer: “Yes.”

Me: “And we have that error message on the screen correct?”

Customer: “Correct.”

Me: “But it’s not plugged in?”

Customer: “Right, it’s never been plugged in.”

Me: “…let’s check just to make sure.”

Customer: “Alright, but you’re wasting my time. This has never been plugged in since you guys hooked it up a few years ago.”

Me: “I understand. Just humor me.”

Customer: “Oh… it is plugged in. What did you want me to do?”

Me: “Unplug it for 15 seconds, and plug it back in.”

(After that it works just fine!)

1 Thumbs
1,421
VOTES

No Paws For Thought, Part 2

| NC, USA | Right | September 12, 2013

(I am disabled and have a service dog that assists me. My disability isn’t physical, so sometimes people stop me to try and figure out what my service dog is for. He is completely trained and certified. I am shopping when another customer approaches me.)

Customer: “Oh, are you training that service dog? How kind of you!”

Me: “Actually, he’s my service dog. He’s completely trained.”

Customer: “But you aren’t blind!”

Me: “No, ma’am.”

Customer: “How DARE you take a service dog away from a blind person? You ought to be ashamed!”

Me: “Ma’am, not all disabilities are visible. Plenty of people who aren’t blind have service dogs. He’s not trained to assist the blind.”

Customer: “You’re just faking it! He’s just a pet and you’re lying! Give me that!”

(At this point, the customer grabs for my service dog’s leash. The leash is looped around my chest and shoulders like a purse, so this does not go well. An employee of this store sees the altercation happen, and comes running over.)

Employee: “Ma’am! Let go of the dog!”

Customer: “No! This girl is lying! He’s not a real service dog and she’s not blind!”

Me: “Let go! This is assault!”

Customer: *pushes down on my service dog’s behind* “Sit! Sit! Bad dog!”

(At this point, I physically yank away from her and give my service dog the signal to tuck in behind me. The lady grabs him by the tail and he yelps.)

Customer: “See?! See?!”

(The employee keeps trying to get the customer to leave me alone, but she starts to grab at any part of us she can get to. The security officers show up and haul the screaming customer away. As they drag her out of the store, she is still yelling about me being a liar.)

Employee: “Oh, my God! I am so sorry! I have never seen anyone so crazy!”

 

1 Thumbs
2,868
VOTES

Not Always Right Is Now On Google+!

Not Always Right | Right | September 12, 2013

Are you on Google+ yet? Not Always Right is! Please follow us to get updates on new, funny stories daily. Also, don’t forget to share with your friends, co-workers and family!

Follow Not Always Right on Google+

 

Charged Up With Anger–If Nothing Else, Part 2

| WI, USA | Right | September 12, 2013

(I work at a retailer where we frequently sell and install car batteries. I am currently installing one with the customer constantly looking over my shoulder.)

Me: “Sir, one of these bolts is stripped; I will have to replace it or the car will not start.”

Customer: “I’m sure it will be fine.”

Me: “But, sir—”

Customer: “JUST LEAVE IT!”

(I finish hooking up the battery and the car does not start just as I told him.)

Customer: “Oh you really f****** up! You just ruined my wife’s $60,000 truck! I need to get an emissions test done; now it’s going to fail. Do you even know what the f*** you’re doing?”

Me: “Sir, there is nothing wrong with the truck. Like I told you earlier, the bolt needs to be replaced. I’ll be more than happy to do it free of charge.”

(I begin replacing the bolt silently, all while he is screaming and questioning my intelligence. I finish and the car starts up immediately.)

Customer: “YOU KNOW WHAT!? You don’t know what you’re doing; I don’t want your battery anymore! Put my old one back in; I’m going to the dealer!”

(At this point I’ve heard enough, and politely oblige and quickly go back in to help another customer who has been patiently waiting. 30 seconds later, my original customer rushes back into the store.)

Customer: “YOU DUMB-A**! My car won’t start! I knew you had no idea what you’re doing! And now my $60,000 truck is ruined because of your stupidity!”

Me: “Sir, your car isn’t starting because you told me to put your dead battery back in, after I had it running with the new one. Now this customer has been waiting patiently; I will gladly help you after I help this gentleman.”

(The original continues to have a fit in front of all the other customers, insulting me and my intelligence. I turn to the next customer.)

Next Customer: *in a very cheery voice* “Hi, how are you today!?”

Me: “Oh, I’m just wonderful. What can I do for you today?”

(The next customer looks at the angry original customer, then back at me with a huge grin on his face.)

Next Customer: “Yes! I have truck outside that needs a battery. Would you mind installing it for me?”

Original Customer: *lets out a moan of disgust, and storms out*

 

1 Thumbs
1,936
VOTES

A Whole New World

| NC, USA | Right | September 12, 2013

(I’m spending the summer with my grandmother in a small southern town, but I’m from Connecticut.)

Me: “Hello, I’m [name]. I’ll be your server today. Can I start you off with something to drink?”

Customer: *in a thick southern drawl* “What an unusual accent! Where are you from?”

Me: “I’m from New England.”

Customer: “How lovely! I’ve always wanted to go to Europe!”

1 Thumbs
1,090
VOTES
Page 2,044/3,938First...2,0422,0432,0442,0452,046...Last
« Previous
Next »