Un-American Idiots

| Italy | Right | August 17, 2013

(I work at a pretty popular furniture store. A girl and her friend come in. After looking around for a bit and giggling to themselves, the girls come up to me.)

Girl #1: “Hi. Yeah… we… like… we wanted to know… do you guys sell band members here?”

Me: “Sorry, what?”

Girl #1: “Yeah! Band members! Like, you know, people who are in bands and play music?”

Me: “Oh! No, we don’t really sell band posters, sorry.”

Girl #1: “No! Not posters! We want band members!”

Me: “What? You mean you want me to sell you the actual band members? As in the actual people who play in the band?”

Both Girls: “Yeah!”

Me: “I’m sorry… I don’t think we have any in stock, and we’re probably not going to get some anytime soon. Actually, I think no store will have what you’re looking for, girls.”

Girl #1: “Aw, really?”

Girl #2: “Come on… Are you sure? Not even clones?”

Me: “Yeah, I think the most you will find will be posters and band merchandise. With pictures of them, maybe, but not the actual people. I’m very sorry.”

Both Girls: “Aw… it’s okay; sorry for bothering you.”

(As they walk away, I overhear them talking.)

Girl #2: “Aw, I really wanted a Billie Joe Armstrong.”

Girl #1: “Yeah… I guess our best bet is asking Adrienne if she’s willing to share.”

Girl #2: “Yep, we should do it. I mean, it’s like… It’s not like I want to marry him or something. I just want to be his friend. and cuddle with him, and pet his hair. Don’t forget about petting his hair.”

Girl #1: “Same here! Hmm, you know what this means, right?”

Girl #2: “Yeah. Let’s ask her on both Twitter and Instagram until she finally answers.”

(My manager has heard everything, and comes over to me laughing. We’re both huge Green Day fans.)

Manager: “Oh, God… Were they… really?

Me: “Yeah.”

(My manager starts singing to the tune of the chorus of the song “Stray Heart”.)

Manager: “Everything that they want, they want from him, but they just can’t have him. Everything that they need, they need from therapy, but they won’t realize it.”

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Food For Thoughtless, Part 2

| Orlando, FL, USA | Right | August 17, 2013

(I’m waiting for my food at a popular restaurant that calls your order number, and then puts your food up on a counter so you can grab it.)

Cook: “Order number [X].”

(I’m walking, up when a customer runs up and grabs at the food.)

Customer: “What is this? This isn’t what I ordered!”

(The customer starts taking the sandwich apart.)

Customer: “I didn’t order this! What’s this?”

(The customer starts picking parts of the salad out with her fingers.)

Customer: “I ordered a roast beef and soup!”

Cook: “Were you order number [X]?”

Customer: “No. My order number is [Y].”

Cook: “Then that’s not your food. That belongs to someone else.”

Customer: “Well you should have said something!”

(The customer stomps off. I look at my ripped apart sandwich that someone has just been grabbing.)

Me: “I’m order number [X]. Sorry, I tried to speak up.”

Cook: “Don’t worry; I’ll remake that for you. You wouldn’t believe how often this happens.”

 

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Tivo Side Effects

, , | UK | Right | August 16, 2013

Me: “Welcome to [restaurant]; can I take your order please?”

(The customer asks for an item from the promotion that finished last week.)

Me: “I’m sorry, sir; that promotion has finished.”

Customer: “I want a [finished promotion item], like on the TV.”

Me: “We do not have that item anymore I’m afraid.”

(The customer once again demands the item, saying it slowly and separates the words like I don’t understand what he has asked for. Again, I tell him that the item is no longer on the menu, and he proceeds to ask me for it another three times.)

Me: “Sir, the burger you’re requesting is no longer available. We now have [new promotional item] instead. Would you like one of those?”

Customer: “No! Listen to me woman: I want a [ended promotion item]! If you can’t do your job, get someone who can on the line! Stupid f****** b****!”

(My manager has walked in to see what the hold up is. He is also wearing a headset, and has heard everything. He waves his hand at me to turn my microphone off, and he takes over.)

Manager: “Sir, the item you are requesting is no longer available; instead, we have [new promo item].”

Customer: “Why is this so hard to f*****g understand!? I want a [ended promo item]! I want it as a large meal with a chocolate milkshake!”

Manager: “That item is no longer available.”

Customer: “Then why are you still f****** advertising it on the TV!?”

Manager: “We’re not, sir.”

(The customer huffs loudly after shouting several curse words at my manager, speeding past the drive thru window with his middle finger up. I’m shaking from stress, and on the verge of tears. I don’t deal with immense pressure very well, so my manager lets me go on a break. I return to the window after my break. After a few cars, the same customer from before drives up again. Reluctant to deal with him, I call over my manager, who takes the microphone.)

Manager: “Welcome to [store name].”

(The customer looks very shaken on the camera.)

Customer: “Ey er… is that girl I was talking to still there?”

Manager: “Yes she is here next to me; why do you ask?”

Customer: “Can you put her on the microphone, please?”

(My manager looks at me, and I nod a little, activating my microphone.)

Me: “Yes, what would you like, sir?”

Customer: “Listen, I’m so sorry about earlier. It turns out I was watching a pre-recorded TV show. Can I have [order], and add a large meal on top for yourself and your boss; I’ll pay for it!”

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Grill The Sandwiches, Not The Staff

| Boise, ID, USA | Right | August 16, 2013

(My boyfriend and I are getting lunch from the deli. Standing next to me is a customer, ordering a sandwich from a different worker.)

Customer: “Do you speak English? How many times do I have to tell you? No cheese!”

Deli Worker: “Alright, ma’am.”

Customer: “Why is this taking so long? Hurry up!”

Deli Worker: “I’ll have your order done shortly.”

(The bread on the sandwich breaks, and the employee looks panicked.)

Deli Worker: “Would you like me to remake your sandwich?”

Customer: “Just put the d*** thing in a bag so I can go!”

Deli Worker: “Are you sure?”

(The customer turns to me.)

Customer: “Does anyone speak English in this place?!”

Me: “There is no reason to be so rude.”

Customer: “But he asked me if I wanted cheese! I wrote down ‘no cheese’ and he still asked me!”

Me: “So what? Ma’am, he is trying his best, and being patient with you. You need to calm down.”

Customer: “This is ridiculous! What is wrong with you people?”

(I reach up to gather my order, which is now ready.)

Customer: “D*** it, look at me when I’m talking to you!”

Me: “No, thank you.”

(I give the employees a huge grin.)

Me: “Thank you so much! Have a wonderful day, guys!”

Customer: “Why doesn’t anyone speak English?!”

(Both deli workers give me an appreciative smile. The one that made my food runs over to the register and puts a sticker on my plate; my lunch is free!)

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How To Train Your Customer

| Nanuet, NY, USA | Right | August 16, 2013

(A shipment of bearded dragons has just arrived at the store, and I’m placing them into the designated habitat when a customer walks up.)

Customer: “Excuse me, what are those?”

Me: “They’re baby bearded dragons.”

Customer: “Are those considered lizards or dragons?”

Me: “Uhh… they’re lizards, sir.”

Customer: “Oh. Okay.” *walks off disappointed*

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