No Shame In The Blame Game

| Boston, MA, USA | Bad Behavior, Family & Kids, Liars & Scammers, Wild & Unruly

(We sell candles and during sales usually make a mountain out of our left over stock on a display table. A young girl around age 10 has picked up one of the candles from the group, sniffed it and put it back down and began to walk away. Suddenly a loud crash sounds and several candles on the other side of the table fall to the floor. A woman had just picked up a candle and is standing in front of the fallen candles.)

Woman: “I didn’t do it! It was that kid’s fault!”

Kid: “What? The candles fell on your side of the table.”

Woman: “Shut up you little brat! I saw you knock over those candles! You should be ashamed of yourself! This is why kids should not be allowed in public. Where is your mother!?”

(Having witnessed the ordeal, I walk over and chime in.)

Me: “Ma’am, she wasn’t touching the candles when they fell, and you are holding the same scent of candle that is on the floor.”

Woman: “This is what is wrong with kids today! They are so sheltered! They have no idea how to take responsibility for their actions! How will they function in the real world?” *looks to the little girl* “You are in for a nasty shock when mommy and daddy are no longer around, brat!”

(The whole store is watching in silence. My manager walks over.)

Manager: “Ma’am I am going to have to ask you to pay for the items you smashed or leave the store.”

Woman: *dumbfounded* “I am a loyal, paying customer. You can’t treat me this way! You are only making me pay because this brat doesn’t have any money. I will never shop here again!”

Manager: “Good. Now leave. We’re a family-friendly establishment.”

Woman: “Children are ruining society!” *storms out*

(The little girl seemed a little upset but was not crying and said she was okay. Another customer bought her a nice perfume and body lotion set and our manager gave her one of our rubber ducks!)

Stop Trucking Swearing

| North Las Vegas, NV, USA | Bad Behavior, Wild & Unruly

(I am working as a desk worker for a vehicle impound company. I have a male coworker who stays in the office to keep me safe and to actually go and get the cars, so that I stay safely behind the wall.)

Me: “Hi there. Can I help you?”

Customer: *angrily* “Yeah, I’m here to get my truck you stole.”

Me: “Alright, I just need the vehicle information. VIN number, make, model, and color.”

Customer: “Yeah, it’s [VIN number].”

Me: “Alright, here it is.”

(I print out the statement of charges and take them to the window.)

Me: “So, here’s a breakdown of your charges: your total is [price], and I’ll need to see proof of ownership and a photo ID.”

Customer: “WHAT?! I’m not paying that! This is bulls***! You guys f***ing stole my truck, and you expect me to pay to get it back?!”

Me: “Sir, I must ask you to refrain from swearing at me. It says here your car was towed because your registration expired over a year ago. I’m sorry, but I can’t release your vehicle to you without this fee.”

Customer: “F*** you! How the f*** do you expect people to afford this s***?!”

Me: “Sir, please calm down. If you can’t afford it today, I have to inform you that it’ll continue to go up by [cost] every day until you can.”

(At this point, he lunges through the iron bars and grabs my wrist. My male coworker jumps up, but I manage to pull away. The man takes off out of the office. My coworker watches him out of the window.)

Coworker: “If he comes back, stand back a little. He does that again, just duck.”

(Sure enough, the customer comes back about an hour later. He seems calmer, but my coworker still stands up and grabs one of the many baseball bats he keeps throughout the office building. He stands off to the left of the window, out of sight of the man.)

Customer: “Alright, how f***ing much is it again?”

Me: “Sir, please refrain from swearing. Here’s your price breakdown.”

(I hand him the statement and he looks over it, getting more agitated.)

Customer: “What the f*** does all this s*** mean? You motherf***ers are trying to rob me blind! No one could afford this! You’re all a bunch of f***ing* thieves!”

(At this point, he reaches through the bars again, almost touching his face to the bars. I jump back, and my coworker swings the titanium bat, smacking against the bars and making a horrendous ringing sound.)

Coworker: “You get out—now! Or next time, it’ll be your head!”

Customer: *reeling* “Oh yeah, tough guy?! Come on out here and say that!”

(My coworker heads for the door separating the office from the customer area. As he opens it, the customer sees my coworker, all 6’1″, 250 lbs of pure muscle that he is, and takes off out the door, into the car with whoever was driving him, and they peel out of the parking lot. As far as I know, he never came back for his truck.)

Weekly Roundup: Video Game Stores!

| Not Always Right | Geeks Rule, Roundups

Weekly Roundup: Video Game Stores! This week, we feature five stories of stupid customers in video game stores that’ll have you wii-shing for a reset button!

  1. And Just Think, You’ll Meet Them In Multiplayer (2,529 thumbs up)
  2. How A DS RPG Killed The ESRB (3,271 thumbs up)
  3. Ask And Ye Shall Receive (5,892 thumbs up)
  4. No Good Deed Goes Unpunished (5,331 thumbs up)
  5. Bribery (Adjusted For Inflation) (2,637 thumbs up)

PS #1: check out our new Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!