Dumb By Any Metric, Part 2

, | Nanaimo, BC, Canada | Right | August 30, 2013

(We sell burgers in 1/4 lb and 1/2 lb size. It is part of our job to clarify which burger the customer is ordering. I overhear my coworker’s exchange at the next till.)

Customer: “I’d like a burger please.”

Coworker: “Certainly. Would you like the 1/4 lb or 1/2 lb?”

Customer: “I’m not sure; whichever is bigger.”

Coworker: “That would be the 1/2 lb.”

Customer: “Sorry, I’m from the States, and I don’t understand your Canadian measurements!”

Related:
Dumb By Any Metric

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Drink To A Fine Resolution

| Stockholm, Sweden | Right | August 30, 2013

(I work as a bartender at a high end restaurant. I am currently working the bar alone with over 90 guests.)

Customer: “Excuse me; I’d like to order!”

Me: “Yes, sir, I will be with you in a minute.”

(The customer is obviously annoyed, but I have to continue. After about 30 seconds, he throws his debit card at me just as I pass him. I stop, pick it up, look at it, and throw it in the garbage bin behind me. I then continue to take orders.)

Customer: “What the—did you just—”

(I don’t say anything. I don’t even look at the customer as I finish pouring every one else their drinks. When he is the last one, I pick up the card from the bin and look him straight in the eyes.)

Me: “Sir, I have three things to tell you. One, that was, by far, the rudest I have EVER been treated by a customer. Second, if I ever catch you doing that, I will talk to my boss and he will sort it out; he hates it when people are rude to his staff. And finally, if you had paid attention to how everyone else ‘paid’ you would know that it is an open bar, and your card does nothing.”

Customer: *bright red* “I am so so sorry; I truly am. I think that I have had enough to drink tonight. I will take a glass of water.”

(I smile, give him his water, and he gives me a tip.)

Customer: “I know that this does not cover how bad I treated you. I am sorry.”

(The same customer comes back a couple of weeks later, and he is still the best tipper I serve!)

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High 5

| Right | August 30, 2013

high-five-in-the-face

Maybe You Get Bad Customer Service Because You’re a Bad Customer

| Right | August 30, 2013

Maybe You Get Bad Customer Service Because You’re a Bad Customer

I could have taken a picture of you and posted it here to publicly shame you, but I didn’t. That’s because I am not trying to be vindictive, ma’am. I’d merely like to answer that question you posed. This can be what the politicians call a “teachable moment” for you and everyone like you.

Full Story.

The Greatest Deal In American History

| Delaware County, PA, USA | Right | August 29, 2013

(A car dealership just outside of Philadelphia is running an oil change special for $17.76. I overhear the following conversation at a convenience store.)

Customer #1: “[Car dealership] doesn’t make sense. $17.76 for an oil change. Don’t specials always have 99 cents in the end?”

Customer #2: “I know, it’s confusing! Probably just some number they pulled out of their a**!”

Clerk: “The Declaration of Independence was signed in 1776. Here. In Philadelphia!”

Customers #1 & #2: *blank stares*

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