A Burger, A Side Of Obnoxiousness, Hold The Manners

, | Germany | Right | November 22, 2013

(I am ordering inside at a fast food restaurant. There aren’t many people inside but several cars lined up outside at the drive in and most burgers are sold out.)

Me: “I’ll have a [burger].”

Cashier #1: “Alright, but I fear you’ll have to wait a bit. Those are out right now, and several other customers are waiting for one as well.”

Me: “That’s not a problem; I’ll just wait here.”

(I’ve waited for several minutes with my cashier constantly apologizing to me about it taking so long, when another customer stomps in and goes to the next register.)

Cashier #2: “Welcome, sir, how can I help you?”

Customer: “I’ll have a [same burger as me] and some fries.”

Cashier #2: “Yes, sir, I apologize in advance, but the burgers are out at the moment and you’ll need to wait a bit.”

Customer: “Hmph! You’d better hurry up. I’m paying good money for this.”

(After about two minutes of waiting, the customer starts to curse at the cashiers about being idiots and not working at all. This goes on for several more minutes until the first burger is done and my cashier starts to pack it up for me.)

Customer: “Oi, that’s my burger! Give it to me now!”

Cashier #1: “I’m terribly sorry, sir, but this lady here came in first and therefore it’s hers.”

Customer: “Stop talking nonsense! Give it to me!”

Cashier #2: “No, sir, that’s not your burger. We will give it to her.”

Customer: “I’ve been waiting for ages now. I demand you to give me my burger. NOW!”

Cashier #1: “But sir it’s—”

Me: “Ah, just give the burger to him. This poor bloke is probably starving since he lost all his manners already.”

Cashier #1: “Are you sure about this?”

Me: “Yep, absolutely. After waiting this long, a few more minutes won’t make it any worse.”

(The cashier gives the burger to the customer, who immediately retorts…)

Customer: “Why didn’t you give it to me faster, you idiots?!”

(I’ve had enough of the customer’s sour attitude and speak up.)

Me: “For one, because that actually was MY order and I was kind enough to have it. For another, in case you didn’t notice, there is a large line of cars outside waiting and the poor guy in the kitchen is all alone. So stop being an a** and go eat your food which you needed so desperately!”

Customer: *storms out*

Cashier #1: “I’m really sorry that you have wait even longer because of him now.”

Me: “It’s alright. I don’t have anything to do anyway.”

(After another two minutes, Cashiers #1 and #2 pack my order and add an extra burger.)

Cashiers #1 & #2: “There you go. A little thank you from all of us!”

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A Tough One

| Right | November 22, 2013

oh-you-yelled-at-that-customer-service-rep-over-the-phone-you-sure-are-a-tough-one

Self-Checkout

| Right | November 22, 2013

picard self checkout

Best Left To His Own Company

| Raleigh, NC, USA | Right | November 21, 2013

(A customer is trying to return a computer he has had for over six months.)

Me: “Sorry, you can’t return it now, but we may be able to fix it. What’s wrong with it?”

Customer: “It doesn’t get online anymore.”

(I start working on the computer, and find the antivirus has expired and locked down the browser. This is a sneaky trick some antivirus software does to get you to renew.)

Me: “I removed your expired AV. Your browser is working. You will need new AV.”

Customer: “Awesome, that’s great. Hey do you have those cameras that go up high?”

Me: “…Cameras that go up high?”

Customer: “Yeah, like those.”

(He points to the store’s security cameras.)

Me: “Oh, security cameras? No, we don’t sell anything like that.”

Customer: “But [Other Store] sells them.”

Me: “Yes, sir, but we are a different company.”

(As I answer him, the customer looks very strange; it’s as if he is no longer all there mentally. He begins muttering to himself.)

Customer: “Different company? Diff-erent company… Different comp-any…”

(The customer picks up his computer and walks off, all the while continuing to mutter and stare directly into the lights in the ceiling. After he leaves, my coworker speaks up.)

Coworker: “…What just happened?”

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Rage Against The Machine

| Tempe, AZ, USA | Right | November 21, 2013

Me: “Thank you for calling [Company]. My name is [Name]. May I please get the phone number associated with the account you are calling about?”

Caller: *enters phone number without saying anything*

Me: “…I’m sorry; I need you to tell me the phone number, please.”

Caller: *again enters the phone number without saying anything*

Me: “…Hello. This is a live person, not the automated system. I need you to actually tell me the phone number, not enter it on the phone, please.”

Caller: *to someone in the background* “It’s not working! Just hang up and we’ll try again.”

Me: “Hello. I can hear you. I’m a live person, if you—”

Caller: *click*

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