5 Stories of Valentine’s Day

| Not Always Right | Right | February 16, 2014

Weekly Roundup: 5 Stories of Valentine’s Day Day of romance, or just another corporate ‘holiday?’ These customers certainly seem to have differing opinions!

  1. Give The Beneficent The Benefit Of The Doubt (3,369 thumbs up)
  2. Bigotry Loves Company (3,583 thumbs up)
  3. Doubling in Dublin (2,887 thumbs up)
  4. My Razor Valentine (1,931 thumbs up)
  5. Brace(let) Yourself For The New Generation (1,590 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

Any Data Port In A Storm

| Gulf Shores, AL, USA | Right | February 16, 2014

(It is shortly after a Hurricane Katrina. We caught some heavy winds and high water. The customer is in a beach-front condo. Tier one customer support has just forwarded me this customer’s ticket and call.)

Me: “This is tier three support. How may I help you?”

Customer: “I have a really dumb question.”

Me: “That’s okay. I work in IT. I’m used it them.”

Customer: “Okay. I’m in [Condo] and there’s no power. My laptop has a good battery though. Is my internet out because of the power outage?”

Me: “Yes. Our equipment is tied into the building power. Can I ask how you’re in [Condo]? The entire first floor is blown out and under water.”

Customer: “I stayed here during the storm. Dumbest thing I’ve ever done. I’m trapped and bored.”

Me: “Do you need me to contact rescue?”

Customer: “Oh, no. Thank you. They know I’m here. I waved to them this morning.”

(I talked to the customer for another hour because neither of us were busy. I wonder how long he was trapped there. Our service didn’t restore for at least three weeks.)

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Projecting Stupidity On To Others

| FL, USA | Right | February 16, 2014

(I’m standing outside an auditorium waiting for the last customers to leave so I can begin cleaning. A man holding a child comes out, irate.)

Customer: “If I didn’t have my kid with me right now, I’d be kicking somebody’s a**!”

Me: “I’m sorry, sir. Was there a problem?”

Customer: “Yeah. Tell your guy up in the booth to stop shining f****** lights in people’s faces! My wife was looking for something! I don’t care if we were standing in front of people! The movie was over!”

(I have no idea what he’s talking about. We only have one story to the building and no one was manning the projectors at the time.)

Me: “Sir, I—”

(At this point my manager cuts me off.)

Manager: “Yes, sir. I’ll have a talk with him. We’re sorry.”

Customer: “Good! Next time I’m kicking somebody’s a** if he shines a light in my face!” *walks away*

Me: “What in the world was he talking about?!”

(The manager gestures to follow him to where the guy was sitting and points back toward the window near the ceiling where the movie was projected. The customer had stood while the credits were playing and having stood, was in the glow of the light. He had looked back and blinded himself by looking at it.)

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5 Stories of Valentine’s Day

Not Always Right | Right | February 16, 2014

Weekly Roundup: 5 Stories of Valentine’s Day Day of romance, or just another corporate ‘holiday?’ These customers certainly seem to have differing opinions!

  1. Give The Beneficent The Benefit Of The Doubt (3,369 thumbs up)
  2. Bigotry Loves Company (3,583 thumbs up)
  3. Doubling in Dublin (2,887 thumbs up)
  4. My Razor Valentine (1,931 thumbs up)
  5. Brace(let) Yourself For The New Generation (1,590 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

Prices To Put You In The Black

| Denver, CO, USA | Right | February 15, 2014

(I am working as a barista in the coffee kiosk in the mall. We periodically get people complaining that our prices are higher than in the regular stores. Also, there is an extremely large sign posted on the register stating that we can’t take any bills larger than $20.)

Me: “Okay, sir, your total is $3.36.”

Customer: *grumbles* “Your drinks are so expensive!”

Me: “I’m sorry. We’re a franchise run through another company so our prices do average a few cents higher.”

Customer: *still grumbling, pulls out an $100 bill and shoves it at me*

Me: “Sir, I’m afraid we can’t take any bills larger than $20. Do you have another denomination or a card?”

Customer: *opens wallet, pulls out a black American Express card, and hands it over grumpily while I try not to stare*

Customer: “YOUR DRINKS ARE SO EXPENSIVE!”

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