What do you think is the best definition of a customer who is
“Not Always Right”?
We’ve gathered the most popular entries from a previous Facebook post where we asked you, our awesome readers, what you think the best definition is!
A big Thank You to those who submitted entries on Facebook! Especially Sarah, Dean, Zachary, Jake, Jessica, Katariina and Rebecca – who submitted the entries above!
Like us on Facebook and Follow us on Twitter to find out the results at the end of the week!
(Note: I work at a music and DVD store, and as titles often share words, it’s important to be clear with customers.)
Customer: “Do you have a Beethoven box-set?”
Me: “As in the dog? Or–”
Customer: *like at me like I’m an idiot* “Um, is there any other?!”
(I am working at the returns counter. A normal-looking soccer mom-type is trying to exchange a shirt with no receipt that we do not carry any longer. Because of this, I can neither exchange nor return it.)
Me: “I’m sorry, but without your receipt there’s really nothing I can do. We don’t carry that shirt anymore, and it’s not even in our system.”
Customer: “You must love it.”
Customer: “The power to tell people no! You must LOVE it!” *storms off*
(I’m tearing tickets when a woman walks up to me with four children. She is holding two large popcorns and a large drink.)
Me: “Tickets, please.”
Customer: “They’re buried in my pocket. Would you hold one of my popcorns while I dig them out?”
(She hands me one of her popcorns, which I hold in both hands in front of me. She begins digging in her pocket.)
Customer: “Hold it away from you.”
Me: “I’m sorry?”
Customer: “I don’t want you to hold it so close to your body.”
(I look down at the popcorn, which I’m already holding at least six inches away from my body, looking confused.)
Me: “Excuse me?”
(She immediately grabs the popcorn out of my hands then continues rummaging through her pocket looking for her tickets. She sets the popcorn I was holding precariously on the edge of a nearby trash can, trying to hold it up while looking it in her pocket. Suddenly she loses her grip and the popcorn spills on the floor.)
Customer: *forlorn, looking at the spilled popcorn* “I’ll take that as a loss.”
Now Selling The War On Germs, Aisle 5
(A woman approaches my counter after spending an unusually long time reading the “Arrivals” and “Departures” board.)
Passenger: “What does ‘On Time’ mean?”