Reminder: Tech Troubles Themed Giveaway

Not Always Right | Announcements, Technology, Theme Of The Month
Want to win a Not Always Right t-shirt?
Enter Not Always Right’s April Themed Story Giveaway:
Tech Troubles!

Entering is as easy as 1-2-3:

  1. Submit a funny or interesting story about customers and technology.
  2. Enter your email address in the form to qualify.
  3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

PS: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, May 1!

Direction Deflection

| Vancouver, BC, Canada | Bad Behavior, Crazy Requests, Top

(I work at a small kiosk in a mall. Due to the booth-like appearance and the lack of any walls, many shoppers like to ask me for directions to other businesses in the mall.)

Shopper: “Hey, where’s the post office?”

Me: “Right behind you; there is a camera store—”

Shopper: “No! I want the post office, not photos!”

Me: “Like I said, there’s a camera store behind y—”

Shopper: “Shut up about the d*** cameras! I need the nearest post office!”

Me: “And if you would just take an extra few seconds to listen to me, I would’ve been able to inform you that there is a postal service desk inside of the camera store.”

Shopper: “Hey, it’s not my fault you weren’t being clear! Also, that’s no way to talk to a paying customer!”

Me: “With all due respect, ma’am; you haven’t bought anything from me. You’re not a paying customer. Secondly, I am running a business here, not an information booth. I personally think you are a greater target for criticism; you’re lucky I went lightly. Now, unless you plan on buying something; please let me do my real job.”

Customer: “A**-hole!”

Needs To Back Up And See The Bigger Picture

| Sydney, NSW, Australia | Extra Stupid, Technology, Theme Of The Month

Client: “Can you make these messages go away?”

Me: “Which messages are those, sir?”

Client: “The ones I get when I run backups.”

Me: “Ah. What do they say?”

(He reads out the error messages.)

Me: “Uh, sir, how long have you been getting these errors for?”

Client: “Since your software was installed last year. Why?”

Me: “And did you report this earlier, sir?”

Client: “No, but they’re really starting to bug me. How do I make them go away?”

Me: “Sir, you do realise that ‘Backup Failed [error code], contact [supplier]‘ means you have no backups of your entire financial system?”

Client: “What the h*** does that matter? I’m sick of having to hit ENTER all the time! Just tell me how to get rid of these stupid messages!”