Math Skills Are In The Lower 25 Per Cent

, | Seattle, WA, USA | Right | August 22, 2013

(While working at an ice cream store, there is a sale for buy one ice cream, get one for 25 cents. We are jam packed, and I am manning one of the registers.)

Me: “Thank you for coming to [store], what can I get for you?”

Customer: “I’d like five large ice creams, please.”

Me: “Sounds great; your total comes to $14.”

Customer: “I thought there was a sale for 25 cents?”

Me: “Yes, it’s buy one, get one for 25 cents.”

Customer: “So then why am I paying so much?”

Me: “A regular large is $4.50, so three of those adds up to $13.50, plus two for 25 cents.”

Customer: “The fifth one is supposed to be 25 cents.”

Me: “You have to buy one first for it to be 25 cents. Would you like to buy one more blizzard?”

Customer: “No, I don’t want six ice creams; the last one needs to be 25 cents!”

Me: “Ma’am, I can’t give you the fifth one for 25 cents; you need to buy another ice cream first.”

Customer: “GIVE ME THE ICE CREAM FOR 25 CENTS!”

Me: “Ma’am, I can’t. Its buy one, get one for 25 cents.”

Customer: “I refuse to speak with you; get me your manager now!”

Me: “Ma’am, we’re very busy and—”

Customer: “GET ME YOUR MANAGER!”

Me: “Ma’am, please we are very busy—”

Customer: “I refuse to speak with such an idiot.”

Me: “Let me get her for you…”

(I pull my manager away from making 15 ice creams. She is very much annoyed that I have to get her.)

Manager: “What seems to be the problem?”

Customer: “This imbecile of an employee will not give me my 25 cent ice cream.”

(The manager looks at my screen, and sees five ice creams.)

Manager: “You ordered five ice creams, correct?”

Customer: “Yes, and I want my 25 cent ice cream!”

Manager: “It’s a buy one, get one for 25 cents. You have five ice creams. Simple math tells us that the fifth is at regular price. So either pay for your f***** ice cream, or the get the h*** out of my store.”

Customer: “Well EXCUSE ME! I’ll take my ice creams, but I’m never coming back!”

Manager: “Good, you weren’t going to be allowed back anyway!”

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Questions About The Menu

| Right | August 22, 2013

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Stupid Question

| Right | August 22, 2013

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Paying For Their Mistake

| Albany, NY, USA | Right | August 21, 2013

(I work at a fairly well known 50s theme restaurant, where we offer a movie and a meal deal. If you buy an adult entree and drink, then you get a movie ticket for $8. A customer is ordering and asks about the offer.)

Me: “Just so you know, you do have to order an adult entree for the offer to work.”

Customer: “Jeez, I know. I want fries and a water, and two kid’s chocolate shakes, and chicken tenders for them.”

(I place their order, and when it comes up, I bring it over. They eat it and seem very happy.)

Customer: “Can I please get my check, and can you get me one of those movie tickets, please?”

Me: “Sorry, ma’am, but since you didn’t get an adult entree and drink, you can’t get a movie ticket for $8.”

Customer: “I did get an adult drink, water. Kids don’t drink water, and french fries count as an entree in my case.”

Me: “You have to buy a drink. Water is given out for free. And fries are not an entree. They are an appetizer or side.”

Customer: “Let me speak to your manager.”

(The manager comes over. He has observed everything.)

Customer: “Give me my d*** ticket. She’s stealing from me. She probably did charge me for my ticket, but is being a b**** and refusing to give it to me.”

Manager: “I can assure you she has not charged you for the ticket because the cash register won’t even allow it to be added unless there is an adult entree and drink. Would you like to order food to go so you can get a ticket?”

Customer: “What the f***! After such bad service, I am never coming here again!”

(The customer grabs her two kids, and walks out without paying. A customer who has been watching from the counter area comes over.)

Customer #2: “Here’s $30 to cover their bill so you don’t have to, and a tip because she didn’t. May I please have my check?”

(Customer #2 leaves me a sizable tip, and even gives me a compliment. Thank you, lady! That check would’ve had to come out my tips!)

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Bagged Herself A Steal

| MI, USA | Right | August 21, 2013

(I’m a college freshman working in a thrift store. The most expensive item in the shop is $10. I am straightening up a rack when I watch a customer go into a dressing room, then emerge from the dressing room wearing a completely different outfit and make for the door. I stop her.)

Me: “Excuse me, ma’am! You realize you’re going to have to pay for that, right?”

Customer: “I know that! I’m not an idiot!”

(The customer turns around and walks over to a bookshelf, as if that’s where she’d been headed all along. I go back to the rack, but watch her out of the corner of my eye. She slowly begins making her way towards the door again.)

Me: “I’m sorry, ma’am. You still need to pay for that.”

Customer: “I did.”

Me: “Ma’am, I watched you. You went to the bookshelf and then tried to leave again.”

Customer: “You were SPYING on me?! I want to talk to your manager!”

(My manager, having heard the commotion, is already on his way over.)

Manager: “Is there a problem, ma’am?”

Customer: “Yes. This little girl was spying on me and accused me of trying to shoplift my own clothes!”

(I began to bristle and protest, but my manager shushes me and points to the customer’s pants. Or rather, to the price tag sticking out of the pocket. The woman looks down at it and then bolts for the door. I start after her, but my manager calls me back.)

Manager: “Ah, let her go. She’s only wearing about $6 worth of merchandise anyway.”

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