Checkouts Are Places For Change

| Sandy, UT, USA | At The Checkout, Awesome Customers, Family & Kids, Money, Top

(I am standing in line around midnight. In front of me is a pregnant girl, around 20 years old. She is wearing pajamas, and clearly looking as if she has seen better days. She also has a black eye, which is a little alarming to me.)

Cashier: “Did you find everything alright?”

Pregnant Customer: “Yes, thanks. Can you see if my card has anything on it before you ring it up?”

Cashier: “No, sorry. I could ring things up one at a time and see if it’ll take for each one. If you don’t mind waiting for me to cash out the other three people in line, I’ll be more than happy to do that for you.”

Pregnant Customer: “No, no, let’s just try. I hope the deposit has hit already.”

(The cashier rings everything in, and the pregnant customer swipes the card. It declines.)

Cashier: “Do you have another form of payment?”

Pregnant Customer: “No…” *starts crying* “He must have already cancelled the card.”

Cashier: “Cancelled the card?”

Pregnant Customer: “My ex-boyfriend kicked me out tonight. He came home and said the baby couldn’t be his, hit me, and threw me out. He must have called and cancelled our food stamp card. I don’t even know where I’m going to put all this. A friend is letting me use her extra fridge until I can get an apartment.”

(One of the customers in line behind me speaks up.)

Customer Behind Me: “Ma’am, just put it on my ticket.”

(I move out of the way so the customer behind me can push his cart forward. He clearly has $200 or more worth of food on his own, and the pregnant customer has about $150.)

Cashier: “Sure.”

Pregnant Customer: “No, no I can’t.”

Customer Behind Me: “Honey, don’t lecture me. My mom was kicked out by my dad because he thought she was sleeping around on him. She worked two jobs to keep a roof over my head. I’m not letting some deadbeat a**-hole throw his girlfriend out because he has trust issues.”

Pregnant Customer: “I can’t. It’s too much. I don’t have a job; I can’t pay you back.”

Customer Behind Me: “Take my card. I’ve seen you in here a few times during regular shopping hours. You’re always very nice to the employees and everyone in line. I need a receptionist for my apartment complex on [street]. Come by tomorrow, and we’ll have an interview. I give discounts to my employees on their rent.”

(By this time, the cashier has finished ringing in the items, and they’re bagged already.)

Cashier: “Your total is $459.92.”

(The customer behind me gently pushes past the pregnant customer. He swipes his card, enters his pin, and then hugs her.)

Customer Behind Me: “Things do get better. See me tomorrow; I’m serious.”

(Sir, wherever you are… You restored some of my faith in humanity. Thank you. Ma’am, wherever you are, I hope you and your baby have a great life, and you find someone to take care of you both and love you the way you deserve. I hope you got that job, but judging from how the man was talking, I’m sure you did!)

No Manners In Line Is Out Of Line, Part 2

| ON, Canada | Bad Behavior, Theme Of The Month, Tourists/Travel

(I am nine years old, and my family has moved to a new area that has a corner store two blocks from my new house. Our town is a bit of a tourist trap, and late one afternoon, I am waiting in line to pay for the items mum needs. A tourist, dressed in costly, dressy clothes rushes through the doors and shoves in front of me.)

Me: “Hey! The line ends back there. It’s rude to cut in!”

Tourist: “Shut up!”

(The tourist then addresses the cashier, a lady who knows me well enough to know that for a kid as shy as I am, trying to stand up for myself is a big thing.)

Tourist: “I need two packs of [cigarette brand], and directions to [ritziest local hotel].”

(The cashier looks at the tourist, silently, saying nothing at all for a long pause.)

Tourist: “Are you deaf or stupid? I want two packs of [cigarette brand] and directions to [hotel]!”

Cashier: “I was just giving you the chance to prove you have any manners at all. Looks like you don’t. This girl was next, and you pushed in. That’s rude.”

Tourist: “I don’t have time for—”

Cashier: “—and I don’t have time to deal with self-obsessed jerks. Get out.”

Tourist: “No, listen! I want two packs of—”

Cashier: “You aren’t getting anything. You have 30 seconds to get out of here before I call the cops.”

Tourist: “Are you serious? You can’t be f****** serious! I want two packs of—”

Cashier: “Get out!”

(The cashier reaches behind her, and grabs the phone from the counter. She starts dialing.)

Tourist: “Oh f*** it! I don’t want to buy anything in this stupid hick town anyway.”

(The tourist flounces towards the door. I speak loudly before she gets to the door.)

Me: “Isn’t it funny how we hicks actually know what good manners are for?”

(The woman turns red and storms out of the store.)

Related:
No Manners In Line Is Out Of Line

Please Dial Down The Dumb

| TN, USA | Extra Stupid, Money, Technology

(I work customer service for a cell phone company.)

Me: “How can I assist you today?”

Customer: “Yeah, my friend bought me a tablet, but I keep getting this bill. Why?”

Me: “I see that you’re using the Samsung Galaxy, right?”

Customer: “I don’t know.”

Me: “That’s okay; what you actually have is a smart phone. It’s like a touch screen computer you can make calls on, but it is a cell phone and comes with a monthly bill.”

Customer: “You can’t make calls on this; it’s a computer! Stop billing me!”

Me: “I’m sorry, sir, but do you see the green icon that looks like a phone on your screen? Tap that. What do you see?”

Customer: “A keypad.”

Me: “That’s how you make phone calls; you just dial the number.”

Customer: “This proves nothing! I know a computer when I see one! This is a tablet, and I’m not paying anything!”