Unrelated Personal Feelings

| Right | November 25, 2013

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Loyal Spoil

| MO, USA | Right | November 25, 2013

Customer: “I want to order this product. Since I’m a loyal customer, can I have free shipping?”

Me: “No, I apologize that free shipping is only on select products, and those products are advertised as such on the website.”

Customer: “But, [Competitor] has a similar product with free shipping. Can you make an exception?”

Me: “No, I apologize that I can’t.”

Customer: “Guess I’m going to [Competitor] then!”

Me: “Thank you for being a ‘loyal’ customer!”

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Must Work In A Mail-Dominated Profession

| Enid, OK, USA | Right | November 25, 2013

(A customer calls us after moving from here to another state. She wants a copy of her insurance verifications.)

Me: “Sure thing, where do you want me to email them to?”

Customer: “I don’t have an email account.”

Me: “Really?”

Customer: “I work for a living.”

This Store Takes Credit

| Edgewater, CO, USA | Right | November 25, 2013

Me: “Can I help you find something?”

(The customer holds up a small light bulb.)

Customer: “Yes, can you tell me what size this is?”

Me: “Sure, just let me—”

Customer: “Oh wait, here they are on the display! Now can you tell me where the rest of them are?”

Me: “Well, they should be—”

Customer: “Oh, they’re over here! Thank you so much!”

Me: “You’re welcome, but I really don’t think I can take much credit for that!”

Customer: “Sure you can! Couldn’t have found it without you! Thank you!”

(The customer keeps shopping in that section on her own while I stock the shelves a few aisles over. Every time she finds something to put in her basket, she yells out ‘Thank you!’)

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5 Thanksgiving & Black Friday Stories of Customers Acting Fowl

, | Not Always Right | Right | November 24, 2013

Weekly Roundup: 5 Thanksgiving & Black Friday Stories of Customers Acting Fowl! In this week’s roundup, we share five Thanksgiving and Black Friday-themed bad customer stories!

  1. No Pranks, Just Thanks (14,669 thumbs up)
  2. Before Black Friday Comes Brainless Thursday (2,007 thumbs up)
  3. Gobble Grunt Gobble (3,305 thumbs up)
  4. Black & Blue Friday (1,133 thumbs up)
  5. She’s Been Placed On The Blacklist (2,376 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

(Editor’s Note: For all our US readers, have a safe and happy Thanksgiving! Also, if you’re working or shopping this Black Friday, good luck and stay safe!)

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