Doesn’t Know Rudimentary Rudeness

| Boston, MA, USA | At The Checkout, Wild & Unruly

(I come in several times a week, and most of the cashiers recognize me. Since I work retail myself, I’m always extra-careful to use ‘please’ and ‘thank you’ when I order. One cold day, I pop in for a cup of coffee on my way to work.)

Me: “Hi, may I please have a medium caramel latte?”

Cashier: “Skim milk, right?”

Me: “Yes please!”

(There is another customer behind me; I can hear her talking but am tuned out since I don’t know her, and I assume she’s on the phone. Suddenly she grabs the sleeve of my coat and yanks, pulling me off-balance so I have to catch myself on the counter.)

Customer: “HEY! I’m talking to you!”

Me: *totally rattled* “Don’t touch me. What do you want?”

Customer: “I was going to say I like your coat, you stupid b****, but you’re the rudest thing ever, ignoring me!”

(I am flabbergasted, but then the cashier jumps in.)

Cashier: “She not rude, you’re rude! Don’t touch people! You need to leave now!”

(The woman starts ranting and raving and we all just stare at her until she leaves.)

Me: “That was awesome!” *leaves a big tip* “Thanks, see you tomorrow!”

No Paws For Thought, Part 2

| NC, USA | Health & Body, Pets & Animals, Top, Wild & Unruly

(I am disabled and have a service dog that assists me. My disability isn’t physical, so sometimes people stop me to try and figure out what my service dog is for. He is completely trained and certified. I am shopping when another customer approaches me.)

Customer: “Oh, are you training that service dog? How kind of you!”

Me: “Actually, he’s my service dog. He’s completely trained.”

Customer: “But you aren’t blind!”

Me: “No, ma’am.”

Customer: “How DARE you take a service dog away from a blind person? You ought to be ashamed!”

Me: “Ma’am, not all disabilities are visible. Plenty of people who aren’t blind have service dogs. He’s not trained to assist the blind.”

Customer: “You’re just faking it! He’s just a pet and you’re lying! Give me that!”

(At this point, the customer grabs for my service dog’s leash. The leash is looped around my chest and shoulders like a purse, so this does not go well. An employee of this store sees the altercation happen, and comes running over.)

Employee: “Ma’am! Let go of the dog!”

Customer: “No! This girl is lying! He’s not a real service dog and she’s not blind!”

Me: “Let go! This is assault!”

Customer: *pushes down on my service dog’s behind* “Sit! Sit! Bad dog!”

(At this point, I physically yank away from her and give my service dog the signal to tuck in behind me. The lady grabs him by the tail and he yelps.)

Customer: “See?! See?!”

(The employee keeps trying to get the customer to leave me alone, but she starts to grab at any part of us she can get to. The security officers show up and haul the screaming customer away. As they drag her out of the store, she is still yelling about me being a liar.)

Employee: “Oh, my God! I am so sorry! I have never seen anyone so crazy!”

Related:
No Paws For Thought

Intelligence Unplugged

| Pocatello, ID, USA | Extra Stupid, Technology

(A customer’s cable box has an error and needs to be reset to correct it.)

Me: “Okay we need to reset your box. We can do that by unplugging it for 15 seconds and plugging it back in.”

Customer: “It’s not plugged in.”

Me: “It’s not plugged in?”

Customer: “No it’s never been plugged in.”

Me: “So it’s not plugged in?”

Customer: “Right.”

Me: “The power light is on right?”

Customer: “Yes.”

Me: “And we have that error message on the screen correct?”

Customer: “Correct.”

Me: “But it’s not plugged in?”

Customer: “Right, it’s never been plugged in.”

Me: “…let’s check just to make sure.”

Customer: “Alright, but you’re wasting my time. This has never been plugged in since you guys hooked it up a few years ago.”

Me: “I understand. Just humor me.”

Customer: “Oh… it is plugged in. What did you want me to do?”

Me: “Unplug it for 15 seconds, and plug it back in.”

(After that it works just fine!)