You Reap What You Soy

| DE, USA | At The Checkout, Bad Behavior, Food & Drink, Health & Body

(I’m a regular customer standing in line at my favorite coffee shop. It’s a busy morning, and the very friendly barista I know is flying through orders. Customer #1 is ahead of me waiting.)

Barista: “I have a large latte for [Customer #1].”

Customer #1: “Is that soy? I asked for soy.”

Barista: “Oh no, it’s not. I apologize; the cup was not marked properly. I’m glad you checked.”

Customer #1: “I have a severe dairy allergy. It was supposed to be soy.”

Barista: “Well I do apologize; I’ll start another right away. We always say ‘soy’ when the coffee contains soy, so thanks for checking.”

Customer #1: “I don’t need your attitude!”

Barista: “I did not mean to give you any attitude, ma’am. Again I apologize. In fact, I have a diary allergy myself, so I understand. Here’s your tall latte with soy.”

(I can tell that everyone around me is feeling uncomfortable witnessing Customer #1’s bad behavior. She starts to leave with her coffee, and turns to Customer #2.)

Customer #1: “What a b****!”

Customer #2: “You sure act like one!”

(At this, the remainder of the customers shout statements of agreement.)

Remainder Of Customers: “Yeah! Way to be a nasty person over a little mistake! Poor girl is just doing her job, and she’s hustling through it too! I would never want to have to put up with you! You really ought to be nicer to people who serve you your food!”

(Customer #1 practically runs from the store. It gives me a little more faith in humanity!)

Didn’t Read The Signals

| WA, USA | Books & Reading, Family & Kids, Technology, Theme Of The Month

(I overhear a library patron talking to his small daughter.)

Patron: “You’re turning five today; do you know what that means?”

Daughter: “Uh…”

Patron: “Do you know what you finally get today? It’s so exciting!”

Daughter: “A pink Nintendo DS?!”

Patron: “What? Uh, no. We’re getting you a library card.”

Me: “…weeee! Happy birthday!”

Classic Banking Withdrawal Symptoms

| USA | Bad Behavior, Bizarre, Food & Drink

(My bank offers free cookies to our customers to thank them for banking with us. Most people are polite and only take one cookie, two at the most for someone else waiting at home. One customer is notorious for going to all her local branches and taking every single cookie by dumping them in a grocery bag. Today, a coworker has just finished waiting on her while I am finishing up with a customer.)

Me: “Is there anything else we can help you with today?”

Customer: “Yes, what kind of cookies do you have?”

Me: “We have peanut butter and chocolate chip. They are in a basket by the door on your way out; please help yourself!”

(My customer heads over. Unfortunately, she’s right behind the other notorious customer with the grocery bag in her hand. He watches as the other customer picks up handful after handful of cookies and shoves them into her grocery bag and leaves, the basket now empty.)

Me: *to my next customer* “Oh my God. I’m so sorry, sir. We just finished making a fresh batch. Would you like one or two?”

Next Customer: *laughing* “No, no thank you. I guess it’s a sign that I don’t really need a cookie today!”