It’s Going To Be A Hooray Kind Of Day

| Columbus, OH, USA | Family & Kids, Theme Of The Month, Tourists/Travel

(I volunteer regularly at a big science museum in Columbus, which has everything divided up into different ‘worlds.’ The world I work in is set up as ruins on a mysterious island, where you have to go around solving puzzles in order to ‘wake up’ statues and eventually enter the main tower. It’s a slow morning and the only guests are a mother and her kids, one about six months and the other about three.)

Mother: “What do you see when you wake up, [son]?”

Son: “Umm…”

Mother: “If you stand there and look straight up, what do you see?”

Son: *looks around, then down at his shoes* “Umm…”

Me: *cheerfully* “Up at the sky!”

(I raise my hands up and wave them around a little, trying to encourage him to look up. Eventually he does and his face lights up.)

Son: “A snake!”

Mother: “Hooray!”

Me: “Hooray!”

Son: “Hooray for me!”

(They proceed around the rest of the area with the mother gently directing her toddler through each puzzle. I’m meant to stay in my assigned area, but every once in a while I hear a little voice pipe up with ‘hooray for me!’)

Little Pony, Big Problem

| USA | At The Checkout, Family & Kids, Movies & TV, Theme Of The Month

(I always try to make conversation with the customers, especially the kids. I notice that the young daughter of the family I’m ringing up is wearing a shirt bearing a picture of Fluttershy, one of the ponies from the new ‘My Little Pony’ cartoon.)

Me: “I like your shirt, sweetheart! That’s Fluttershy, huh? Fluttershy’s my favorite pony!”

(The little girl glares at me.)

Me: “Is something wrong?”

Girl: *crying* “You can’t have Fluttershy for your favorite, because Fluttershy is my favoritest pony ever, in the whole wide world! I like her way more than you could ever ever ever, and she’s my pony pal, not yours! I love Fluttershy, so you CAN’T!”

Me: “Oh… uhm, can I say Pinkie Pie is my favorite then?”

Girl: *sniffling, wiping her eyes* “Yeah. You can have Pinkie Pie.”

Living By A (Bar)Code Of Honesty

| Wellington, New Zealand | Awesome Customers, Home Improvement

(I am working customer service when an elderly couple with no items walk up to the counter and hand me a barcode.)

Me: “Hi, how can I help you today?”

Elderly Man: “Yes, we would like to purchase this item please”.

Me: “Oh, did you want to pay for it now and pick it up later? In that case I’ll need a couple of your details.”

Elderly Man: “No, that’s not it. Yesterday we purchased all these garden products and noticed the lady at the checkout forgot to scan this barcode. I’d like to pay for it.”

(I stand there, very much surprised.)

Me: “Yeah, sure thing.”

(I scan the barcode and the elderly woman pays. I stop them before they leave.)

Me: “By the way, can I still grab your details? I’ve never had anyone come back and do what you just did. I’ll pass them onto my manager and see if I can get them to send you something for being so honest.”

(The elderly couple smiles brightly, and the man gives me a business card. After they leave, I attach the card to a note to my manager explaining the situation. As far as I know, they didn’t get anything from her, but they got a whole lot of respect and admiration from me!)