People Are So Ungrateful

| Right | July 10, 2015

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Jon Snow Ordering Online

, | NY, USA | Right | July 10, 2015

(The customer has ordered incorrectly. It is an item he cannot return because it’s final sale and it’s marked down.  All policies are in the FAQ.)

Me: *after explaining the policy* “You’re supposed to choose the color and size you need.”

Customer: “I didn’t know that!”

Me: “We have the steps on how to place an order in our FAQs.”

Customer: “I didn’t know that!”

Me: “With all due respect sir, but we hold you responsible in placing your orders correctly. You’re aware that you placed an order ONLINE, right?”

Customer: “I didn’t know that! Someone’s supposed to assist me, like in a real store!”

Me: “We’re an online store sir. Like in every website, we have the policies in the FAQ and the chat room if you have questions. It is never advisable that you avail of something you have no idea of.”

Customer: “I didn’t know that!”

You Are Not In The House Of Cards

, | Olympia, WA, USA | Right | July 10, 2015

(I work in the food court of a warehouse store. We have signs that clearly say ‘cash or check only’ above the registers. Someone comes up and orders their food.)

Me: “All right, let me get that for you!”

Customer: *attempts to hand me a card*

Me: “I’m sorry, but we only take cash or check on these registers.”

Customer: “What? Since when?”

Me: “I don’t think we have ever taken cards because we don’t have a card reader.”

Customer: “Well, why not? It would make life so much easier!”

Me: “They charge us every time the card reader is swiped, and since we make very little profit on our food, we would have to raise the price.”

Customer: “Well then, raise it! I don’t see why people would get so upset!”

Me: *gets food* “All right, that will be $1.63.”

Customer: “WHAT? It’s $1.50 up on the board.”

Me: “There is tax on it.”

Customer: *grumbles about ‘raising prices on food being ridiculous’ as he hands over the money and stomps off*

Has No Steak In How It’s Cooked

| TX, USA | Right | July 10, 2015

(I am working in a steakhouse and taking the order for a teenage girl and her mother.)

Girl: “I’d like the six-ounce sirloin.”

Me: “All right, and how would you like your steak cooked?”

Girl: “Yes.”

Me: *pauses* “Um. How did you want it cooked?”

Girl: “Yes, I want it cooked.”

Me: “…but how, ma’am? Rare, medium, well done…?”

Girl: “Yes, cooked.”

Me: “Okay, well done, then. And for your sides…?”

Slowly Write This Check

| Right | July 9, 2015

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