The Difference Between Father And Son

| Los Angeles, CA, USA | At The Checkout, Family & Kids, Liars & Scammers

(A customer comes into my video game store with his teenage son in tow.)

Customer: “Hi, I bought this game yesterday. The guy who was here said that if I changed my mind, I could come back and exchange it for another game.”

(I notice the game has not only been opened but actually played.)

Me: “Okay, but you played this game.”

Customer: “Yeah, so?”

Me: “Well, usually exchanges are when the game hasn’t been played.”

Customer: “Well, the guy yesterday didn’t say anything about that! I want to talk to the manager. He said I could just exchange it if we didn’t like it! I just want the other game.”

Me: “Fine, just pick out the other game you wanted.”

(The customer goes to shelf, pulls out the other game, and brings it back. I notice the game he’s returning is $15, while the other game is $20. I ring up the difference.)

Me: “That will be $5.35, please.”

Customer: “What? Why?”

Me: “$5.35 is the difference plus tax between the two games. The game you bought yesterday is $15, while this game is $20. The difference is $5 plus tax.”

Customer: “No! The guy yesterday didn’t say anything about paying MORE for exchanging the game!”

(As the customer says this, his son looks down uncomfortably.)

Me: “You can’t exchange a $15 item for a $20 item without paying the difference.”

Customer: “I’m not paying extra! He said I could exchange this one for the other one! He didn’t say anything about paying more.”

Me: “Sir, you can pay the $5 plus tax difference and take the new game, or you may keep the game you have already bought and played. Or, I can call mall security, and have you removed.”

Customer: *hands over the cash and departs*

Customer’s Son: “Sorry!”

This Customer Can Go Truck Himself

| Boise, ID, USA | Bad Behavior, Food & Drink

Caller: “I want to order pizza. I’m f***ing hungry.”

Me: “Okay, let’s get your details. What’s your address?”

Caller: “Exit 49.”

Me: “Um, that’s not a complete address. Unfortunately, I can’t complete an order unless it has a complete address, due to the POS system that we have installed.”

Caller: “I’m in a f***ing semi, and I’m f***ing hungry. GET ME A F***ING PIZZA!”

Me: “Unfortunately, I can not complete your order unless you have a complete address. Perhaps you could come pick it up instead?”

Caller: “Well, F*** YOU! I’m in a F***ING SEMI and I’m F***ING HUNGRY! There is no F***ING way I’m driving my F***ING truck all the way out there!”

Me: “Unfortunately, I can not help you there. Besides, Exit 49 is outside of our delivery area. Have a good day, sir.”

(The caller hangs up immediately and I quickly inform my manager. The caller calls back less than a minute later.)

Caller: “I want to order pizza. I’m f***ing hungry!”

Manager: “Were you the one who called earlier, asking for a delivery to a semi?”

Caller: “YES! And the other chick wa—”

Manager: “She does not get paid enough to deal with a**holes like you, and frankly, neither do I. Have a good day!” *click*

Related:
Go Truck Yourself

A Sudden Stamp Of Recognition

| Seattle, WA, USA | At The Checkout, Bizarre, Theme Of The Month

(I work in a copy shop/shipping store. It has a modern all-glass front with two entrances. Currently, I am currently the only one on shift. A customer comes in.)

Customer: “Hi, do you sell stamps?”

Me: “No, sorry, we don’t sell postage. [Store across the street] has stamps, though, at every register, and they’re just down the stairs at the end of the parking lot.”

Customer: “Oh, all right. Thank you!”

(The customer leaves, but I watch her walk 10 feet to our other entrance, and enter our store again.)

Customer: “Hi, do you sell stamps?”

Me: “…I’m sorry, ma’am, we do not. However, if you go over to—”

Customer: “See, that’s what the other girl said, and she told me to come over to this location!”

Me: “Ma’am—”

Customer: “You young people need to learn to be clear when you’re giving directions!”

(As she says this, she looks around and the lightbulb goes off.)

Customer: “I’m in the same store, aren’t I?”