Gay Rights And Copyrights

| Ottawa, ON, Canada | Bigotry, Health & Body

(A female customer comes up to me.)

Customer: “I want to return this Jillian Michael’s Work Out DVD Set.”

Me: “Is there something wrong with it?”

Customer: “I just found out that she’s gay. I don’t want to stare at a gay woman exercising. She’ll turn me gay.”

Me: “…right. Well, I’m sorry, but I cannot take this back.”

Customer: “You want me to be gay?!”

Me: “Um, no. The kit is opened, and for copyright reasons I cannot return opened DVDs.”

Customer: “If I go to Hell, it’s your fault!”

Not Very Good At Checking His Account

| MT, USA | USA | Extra Stupid, Money

(I work for a bank call center.)

Me: “Thank you for calling [bank]. How may I help you today?”

Customer: “Yea, I tried to f****** withdraw my paycheck out of the ATM, and it won’t let me! You people are crooks! Get me my d*** money!”

(I look into his account and see that the customer has both a checking and a savings. I look at the history of the card, and notice that the savings has about $5, and the checking has about $300. In the card history, I see that he’s been trying to withdraw using the savings account.)

Me: “Sir, I noticed that you have two accounts linked to your debit card. It looks like the savings account was selected at the ATM as the account to withdraw from; are you near an ATM?”

Customer: “Did you f****** fix it yet?! You d*** thieves!”

Me: “Sir, I understand your frustration. If you’re near an ATM, I would be happy to hold on while you try it again. This time, when it asks what account to withdraw from, you need to choose checking rather then savings.”

Customer: “It can’t be that easy! I’m not that stupid!”

Me: “I didn’t say you were stupid; I’m only trying to help. Now please humor me, and try it again if you can.”

(I can hear the customer cursing under his breath about me. I can see on my screen that he makes the withdrawal out of the checking account this time. He then comes back onto the line.)

Customer: “Oh, I guess it was that easy. You people should make it more clearer next time!”

Paying it Forward Credits Everyone

| NC, USA | At The Checkout, Awesome Customers, Food & Drink, Money, Top

(My school’s residence hall is going on a fast-food run. My friend is really hungry, but has no money to go, so I give him all my cash to pay for it, as I intend to pay by debit. Most of the group goes to one specific fast-food place, but I am dropped off first to pick up some Taco Bell.)

Cashier: “Cash only.”

Me: “Excuse me?”

Cashier: “I’m sorry, but the card machine is broken. We can only take cash at this time.”

(I turn around to see the bus driving off to the other fast-food place.)

Me: “Darn, I was really craving Taco Bell recently. Guess I’ll wait for the bus to get back.”

(The only other customer walks up to me.)

Customer: “Don’t worry. I’ll pay for you.”

Me: “No, it’s fine; I’ll get picked up and go somewhere else.”

Customer: “No, it’s fine; I’m paying for you. End of story.”

(Without hesitating, she pulls out her pocketbook, and pays as I order. When I see my friend, I tell him the story, and tell him he doesn’t owe me a penny.)