Putting The Dire Into Directions, Part 2

| Vancouver, BC, Canada | Extra Stupid, Geography, Transportation

(I’m boarding passengers at a stop.)

Passenger: “Excuse me, do you go to [street]?”

Me: “No, ma’am, I’m going in the other direction.”

Passenger: “Ugh! I was told that bus [number] goes to [street], but you’re the third one I’ve asked, and they all say they’re going in the opposite direction!”

Me: “Yes, ma’am, because all of the traffic on this side of the street goes in that direction. You need to board on the other side of the street to catch buses going in that direction.”

Passenger: “But you’re bus [number]! You should be going that direction!”

Me: “The bus routes go both directions, ma’am. You need bus [number] eastbound, on the other side of the street. Actually, I can see it just a few blocks down right now. If you just cross here to that stop right across the street, you can catch it in just a moment.”

Passenger: “Oh, no, no, I don’t want to go all the way to the other side. I guess I’ll just have to keep on waiting. But if the right bus doesn’t come soon, I’m going to be very annoyed!”

Related:
Putting The Dire Into Directions

Can’t Pin Him Down To A Number

| Colorado Springs, CO, USA | Bad Behavior, Bizarre, Crazy Requests, Technology

(I work overnight at a prepaid phone call center. A customer calls in every night to change his pin, because he is paranoid. He is always abusive. His constant pin changes finally catch up with him.)

Me: “Thank you for calling; my name is [name]. How can I help you?”

Customer: “I want to change the PIN on my account.”

Me: “Absolutely, we just need your current PIN, please.”

Customer: *gives wrong PIN*

Me: “I’m sorry; that’s incorrect. I’ll need the PIN to access the account.”

Customer: “Listen, I need to change my PIN because I don’t know it. I don’t remember what I used last. I want it to be 123456. Please change it now.”

Me: “I’m so sorry, but we can’t change the PIN without verifying that this is your account. It would defeat the purpose.”

Customer: “I’m going to find out where you are and I’m gonna come down there and cut your head off. Then I’m gonna burn the building down and kill all of your friends, and then you’re gonna go home and cry into your pillow because you’re so lonely. What do you think about that?”

Me: “Well, I think if you cut my head off, I won’t get much crying done. I’m sorry that you don’t know your PIN. Unfortunately, I am done trying to help you. I’ve marked your account abusive, and you’ll need to hold for a supervisor.”

(The customer hangs up. His account is forever marked as immediate transfer to a supervisor, and he switches carriers. Those poor people.)

To Be, Or Not To Jollibee

, | Quezon City, Philippines | At The Checkout, Extra Stupid, Food & Drink, Top

(I’m in line at a very well-known chicken fast food place. It’s lunch hour, so the place is fairly packed.)

Cashier: “Hi, what can I get you today?”

Customer: “Oh, I don’t know. Do I want a one-piece or two-piece meal?”

Cashier: “Well, people usually order the two-piece at this time, since it’s supposed to hold them for a few more hours.”

Customer: “Okay, a two-piece meal then.”

Cashier: “Would you like that ‘Original Recipe’ or ‘Hot and Crispy?'”

Customer: “I don’t know. What’s the difference?”

Cashier: “Um, the ‘Original Recipe’ tends to have softer skin and a tangy flavor, while the ‘Hot and Crispy’ is spicy and crunchy.”

Customer: “Oh, I’m not sure which one of those I want. The ‘Hot and Crispy’ might be too spicy for me.”

Cashier: “Don’t worry, our ‘Hot and Crispy’ isn’t really that spicy. It’s just enough for a kick in the taste buds, no more.”

Customer: “Maybe, but I might want extra mashed potatoes with it.”

Cashier: “If you order the full meal, you get a large side dish with your food.”

Customer: “What if a large is too big? I don’t want to eat all that much.”

Cashier: “Well, ma’am, the containers are behind me, so you can decide for yourself if large is too big.”

Customer: “Hmm… wait, what if I don’t want chicken for lunch?”

Customer Somewhere In The Back: “WELL YOU’RE IN THE WRONG F****** RESTAURANT, AREN’T YOU?! STOP HOLDING UP THE LINE!”