Weekly Roundup: Heartwarming Stories

Not Always Right | Awesome Customers, Roundups

Heartwarming Stories! We feature a lot of stories about bad customers, but these amazing customers will restore your faith in humanity!

  1. No Pranks, Just Thanks (12,785 thumbs up)
    A librarian overhears an uplifting conversation between an autistic child and an extremely caring caretaker!
  2. BOGO: Buy One Give One (4,567 thumbs up)
    An employee gets an unexpected surprise from a BOGO deal and a generous customer.
  3. How To Make An Employee’s Day (1,687 thumbs up)
    A call center worker reveals just how little it takes to make her day!
  4. We Love To See You Smile (2,564 thumbs up)
    An older customer “draws” a smile out of a weary grocery store clerk.
  5. Alls Well That Bookends Well (3,945 thumbs up)
    Two former teenage thieves set things right for a bookstore while setting a good example for their child!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Put A Cork In It

| Newcastle, England, UK | Uncategorized

(A customer has just ordered a large glass of wine. She returns to me at the bar having drunk a good two-thirds of the glass.)

Me: “Hello, madam, is there a problem?”

Customer: “This wine is corked.”

Me: “Excuse me, madam?”

Customer: *points to glass* “This wine is corked. See?”

(I look at the glass and there is a small white object in her drink. I take the glass from her and see that its actually a piece of beer mat.)

Me: “I’m sorry, madam, but this wine isn’t corked. ‘Corking’ is a term used when the structure of the cork, on a molecular level, has allowed oxygen into the wine bottle before it has been opened and turned it sour or unpleasant. This glass has just got a piece of cork in it. In all honesty, madam, that just looks like a small piece of beer mat, not cork. Are you wanting to make a complaint?”

Customer: “That’s what I meant. The wine is a bit sour. It’s not very nice. It must have gone off, like you said, because the cork has let some air into it.”

Me: “Would you like to point out which wine you purchased madam?”

Customer: *points to bottle* “That one.”

Me: “Are you sure, madam?”

Customer: “Yes.”

Me: “That brand of wine is a screw-top, madam.”

(The customer just stands there for a few seconds, then turns around and returns to her table. Five minutes later, her and her partner leave.)

Casting An Extra Super Duper Ginormously Wide Net, Part 2

| Toronto, Canada | Crazy Requests, School

Me: “Thank you for calling [college]. How can I direct your call?”

Caller: “Hi, I’m looking for a student.”

Me: “Certainly. Do you have the student’s name?”

Caller: “I met them at an event at our church and wanted to talk to them about what they’re studying.”

Me: “That seems quite reasonable. If you give me their name, I can either route your call to their dorm room, or leave them a message in their student mailbox.”

Caller: “Well, I didn’t catch their name. Are there a lot of students there? Could I describe them to you?”

Me: “We have about 1400 students, but I do know most of them in dorm, so we can give it a try.”

Caller: “Okay. They’re Asian.”

Me: “Sorry, ma’am, but roughly half of our student population is of Chinese descent. I’m afraid that doesn’t really narrow it down much.”

Caller: “Oh. They’re male?”

Me: “Sorry, that’s still a large percentage of our student body.”

Caller: “They’re studying the Bible.”

Me: “This is a Bible college, so I’m afraid that doesn’t narrow it down at all.”

Caller: “Is there a way that you could just announce over a speaker or something, that someone is looking to speak with a student that was at [church name] this past Sunday?”

Me: “No, ma’am, I’m sorry. I can’t interrupt classes to do that.”

Caller: “Oh, okay.” *click*

Related:
Casting An Extra Super Duper Ginormously Wide Net

Being Ageless Gets Old

| Vancouver, BC, Canada | Spouses & Partners, Top, Underaged

(A customer comes to my till with a video game. This particular game is for ages 17 and up, but the customer looks no older than 14 or 15.)

Me: “Sir, this game is rated M. Are you over 17 years of age?”

Customer: *sighs* “Alright, hang on. I’ll be back in a minute.”

(The customer leaves the store. Later, he comes back with an older woman, who I assume is his mother.)

Woman: “Honey, which game is it that you wanted?”

Customer: “This one.”

(The customer comes back to my till once more, holding the game he was trying to purchase, with the older woman in tow.)

Me: “Ma’am, just so you know, this game is rated M, so it’s normally meant for people ages 17 and up.”

Woman: “Oh, that won’t be a problem.”

Me: “Just to double-check with you, ma’am, this game’s contents can be pretty violent, so it may not be appropriate for your son.”

Woman: *chuckles* “Oh, he’s not my son.”

Me: “I apologize. But once again, it might not be appropriate for your…nephew? Little brother? Cousin?”

Woman: “He’s none of those, silly! He’s my husband!”

Me: “Whaaaaaaaa?”

(The customer then pulls out his driver’s license, which I carefully examine. According to his date of birth, he’s 33 years old.)

Me: “Okay, so you had ID. Why didn’t you just show me that?”

Customer: “Look at how short and baby-faced I am! If I showed you my ID from the beginning, you would probably think it was fake!”

Me: “Fair enough, you got me there. I mean no disrespect by this, but I did think you were about 14.”

Customer: “Yeah, looking like this is both a blessing and a curse. I even quit drinking because it’s too much of a hassle to buy beer!”

(The customer pays for his game and leaves, while his wife is tries to stifle her laughter.)

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What’s Another Word For Wrong Major

| UK | Family & Kids, Language & Words

(A girl and her mother are shopping for cookware for her to take to college.)

Girl: “Do you have any…” *snaps her hand open and closed like a puppet*

Me: “Sorry, what?”

Girl: “You know…” *does puppet hands again* “…for cooking.” *to her mom* “Mum, I need some…” *hand motion*

Girl’s Mother: “Tongs?”

Girl: “Yes!”

(I show them where to find them while the mother teases the girl. I try to change the subject as the girl is obviously embarrassed.)

Me: “So, you need this stuff for college?”

Girl: “Yeah.”

Me: “What are you studying?”

(The girl turns bright red and both her and her mother start laughing.)

Girl’s Mother: “She’s going to be studying English!”

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