Skating Past Bigotry Into Racism

| London, England, UK | Bad Behavior, Bigotry, Crazy Requests

(I work in a skateboard shop. I’m female and have been working on skateboards from the age of 15. A teenage black male customer approaches my coworker and me. My coworker is also black.)

Customer: “Yo, can you get out here and put fresh tape on my board?”

Me: “Oh I’ll be happy to do that for you! Did you want a design or logo cut out? I just did this one; it looks pretty good.”

Customer: “I ain’t having a girl touch my board. I want somebody who knows what they’re actually doing, not a woman!”

Coworker: “Actually, she’s probably the quickest and neatest taper here, and watch your attitude.”

Customer: “Nah man, I’m not having some b**** wreck my board!”

Coworker: “Right, that’s it. Get out of my shop.”

Customer: “What?! No way. You can’t kick me out because I’m black.”

Coworker: *gestures to self* “It’s hardly because you’re black, is it? It’s because you’re insulting staff. Get out.”

Customer: “That’s discrimination! I’m going to sue you!”

(The customer leaves, ranting all the way out the door about how girls shouldn’t work in skate shops and he’s going to sue us for discriminating on race.)

Coworker: “Yeah, good luck with that, mate.”

The Replacement Has Big Shoes To Fill

| USA | Crazy Requests

(There used to be a shoe repairman in our store, but he retired over two years ago. People still come in looking for him, but usually understand that he is 90 years old, and didn’t want to continue working.)

Customer: “Excuse me, where’s the shoe repair guy?”

Me: “Oh, he retired.”

Customer: “What? Why?”

Me: “He was elderly and wanted to spend more time with his family.”

Customer: “So, nobody took over? That’s stupid!”

Me: “Well, it was his business. He just rented the space in our store.”

Customer: “Well, this is very inconvenient for me. I need these shoes fixed. Where is there another cobbler?”

Me: “I think there’s one in the town center.”

Customer: “Oh, well that’s way too far to drive!”

Me: “It’s five minutes away.”

Customer: “I don’t care! This is ridiculous! I need to get my shoes fixed. You guys should have kept the shoe repairman on.”

Me: “I’m sorry, but we couldn’t exactly hold him prisoner here.”

Customer: “Well, you could have tried!”

All Buttoned Up And Going Nowhere

| Madison, WI, USA | Extra Stupid, Hotels & Lodging, Technology

(A guest calls from the elevator to the front desk.)

Guest: “Um yeah. Your elevator is not working.”

Me: “What seems to be wrong, ma’am?”

Guest: “It won’t move anywhere.”

Me: “Okay, I will be right down to check it out.”

(I go to the elevator. The guest is on the first floor, hitting the ‘1’ button.)

Me: “Ma’am, you are on the first floor hitting the first floor button.”

(She was quite embarrassed. I can’t say I blame her!)