A Job Well Done

| CA, USA | Right | March 7, 2014

Customer: “I’ll have the skirt steak.”

Me: “Okay, and how would you like that cooked?”

Customer: “Medium rare, of course! How else are steaks supposed to be cooked?”

(The chefs at the restaurant are well trained, and the steak comes out perfectly medium rare. I bring it to the customer.)

Customer: “Excuse me! This is raw! Don’t they know how to cook a steak back there?”

Me: Sorry, sir. I’ll send it back and refire it.”

(I bring it back well done.)

Customer: “Thank you! Now that is a FINE steak!”

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5 Ridiculously Extreme Solutions to Minor Problems

| Right | March 7, 2014

5 Ridiculously Extreme Solutions to Minor Problems

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Time To Call It A Day

| Chicago, IL, USA | Right | March 6, 2014

(We have a sign posted on the counter informing customers to hang up their phones before conducting business. Often, they ignore this. A customer comes up, talking on his cellphone. I am not required to address him while he’s on the phone. He talks and talks for minutes, staring at me. Finally…)

Customer: “Hold up, baby.” *to me* “Yo, you gonna help me?”

Me: “Oh, sure, sir. Once you’re finished with your phone call.”

Customer: “I can do both!”

Me: “Sir, perhaps you missed the sign, but we will not conduct business with you while you are in the middle of a personal phone call.”

Customer: “You a rude motherf*****! I wanna talk to your manager!”

(I walk over tell my manager what’s up. The manager comes over and the customer is on his phone AGAIN.)

Customer: “Hold on, baby.” *to manager* “Yeah, this guy was very rude to me and is refusing to help me. He should be fired!”

(My manager looks at him.)

Manager: “Who are you talking to?”

Customer: “My wife.”

Manager: “Can I speak to her?”

Customer: “Why you wanna talk to her?”

Manager: “Well, if I’m going to fire this guy, I need another witness, and since you ignored the sign that explicitly tells you to hang up your phone we have a second witness, and I want to get her account of what happened.”

Customer: “Y’all’s a bunch of ignorant motherf*****s! I hope this motherf***** burns down! You just lost a customer!”

(The customer storms off. An hour later I get a call from another dealership saying a guy came in and was cursing us out. But apparently, he learned to stay off his phone!)

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Close, But No Cigar

| Reno, NV, USA | Right | March 6, 2014

(I work at the front counter of a chain store, and am responsible for all tobacco sales during my shift. A customer comes up to the counter and waves a $20 bill at me.)

Customer: “[Brand].”

Me: “Sure. What kind?”

Customer: “[Brand]!”

Me: “Sir, I have a lot of different kinds of [Brand]. Which one do you want?”

Customer: *getting annoyed* “[Brand]!”

Me: “Short or long?”

(There is a long pause.)

Me: “Sir?”

Customer: “[Brand]!”

(I point at the cigarettes at the top left corner and slowly slide my finger along the 12-foot display. I repeat this for every shelf until the customer finally speaks.)

Customer: *excitedly* “Finally! [Brand]!”

(I ring up his cigarettes and the customer leaves.)

Manager: “Does he even speak English?”

Me: “He did yesterday!”

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March Themed Story Giveaway: Man vs. Machine!

Not Always Right | Right | March 6, 2014
Want to win a Not Always Right t-shirt?
Enter Not Always Right’s March Themed Story Giveaway:
Man vs. Machine!

Entering is as easy as 1-2-3:

  1. Submit a funny or interesting story about customers dealing with machines — whether they be gadgets, soda dispensers, or cars, if it’s funny and/or interesting, we’d love to hear about it.
  2. Enter your email address in the form to qualify.
  3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

PS: Congratulations to a lucky reader for winning February’s Themed Story Giveaway, which featured stories about returnaholics. The winning submission: Refunder Blunder, Part 4 (721 thumbs up).

PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, April 2!

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