Me: “Hello, you’re through to the loans department. My name is [name]. How can I help you?”
Caller: “I’d like to check how much I could get on a loan, please.”
(I get the persons details and check the account.)
Me: “Thank you, Mrs. [caller]. You can have a loan of up to £900.”
Caller: “Do I have to pay that back?”
(My coworker and I are standing in my department talking. An older lady comes up to my coworker.)
Customer: “Where can I find pants?”
Coworker: “I’m not sure, as I’m just a cashier. However my coworker works in this department, so she can help you.” *motions to me*
Customer: “So you don’t know?”
Coworker: “No, I only work on cash.”
Customer: “So, there’s no one that can help me?”
Coworker: “This girl can help you.” *motions to me again* “She’s worked in this department a long time.”
Customer: “I want you to help me!”
Coworker: “Like I said, I work on cash. She works in this department, so she can help you.”
Customer: “I don’t want HER to help me.”
Coworker: “Well, she’s the only one working in this department today.”
Customer: “I guess no one can help me, then!” *storms off*
Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!
- Drive Hoo:
Woohoo! Drive-thru customers can really drive you crazy!
- Preserving Life, 1-Up At A Time:
Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
- Copycats…and Copy Dogs, Copy Sheep…:
A customer wanting to clone his dog? Just another day at the bookstore!
- That Was Random:
One coffee shop customer takes a random walk on the weird side.
- We Can Thank Hollywood And “Hacker” Films For This:
Tech support can fix your hard drive, but not the car you drive!
PS #1: check out our new Extras section, with pictures, videos, and news galore!
PS #2: Read more roundups here!
(We have a Foursquare check-in special for a free shot. A customer comes up showing that he has unlocked the special.)
Me: “Could I see some ID?”
(I check his ID and he’s a few months short of being 21.)
Me: “Sorry, but you’re not 21, so you’re not getting a shot.”
Customer: “But it says ‘free shot’ right here.”
Me: “But, you’re not 21. You can’t get a shot.”
Customer: “What is the mystery shot anyway? Could I get a virgin version?”
Me: “Not really possible.”
Customer: “I checked in. It says I’m eligible for a shot and a shot I shall have!”
Me: “Well, a shot is, what, like an ounce? You want an ounce of Coke?”
Customer: “Oh, yes, that’ll be lovely.”
(I take a shot glass and manage to fill it with Coke, despite the pressure of the soda gun making almost all of it spill out.)
Me: “Here you go.”
Customer: “Thank you!” *walks away happily with his ounce of Coke*
(I work at a pool as a lifeguard. We always have problems with children running, even though it is the number one rule at the pool to walk on deck.)
Child: *runs across deck*
Me: “Walk please.”
(Five minutes later, the same child runs the other way.)
(Five minutes later, the child runs in front of me. I stop the child to make sure she understands me.)
Me: “You need to walk, okay? If I need to ask you again, I will sit you out for three minutes.”
(The child walks away and gets back into the pool. The mother approaches me.)
Parent: “She’s not running. She just walks on her tip toes.”
Me: “It’s not the manner of her movement. It’s the speed she’s moving.”
Parent: “But she’s not running.”
(Her child runs past again.)
Parent: “But she’s not run—”
Child: *slips and falls*