A Cancer Of Society

| Knoxville, TN, USA | Right | May 9, 2014

(Our store is selling stuffed toys to give to children undergoing cancer treatment. I’m on register checking out a couple.)

Me: “Would you like to purchase one of the toys and donate it to a child?”

(The customer reaches for one of the toys and I think I’ve made a sale. But then she puts the toy back on the counter and says:)

Customer: “My hunch is that kids who have cancer get enough of these.”

Driving A Hard Bargain

| Chennai, India | Right | May 9, 2014

(I am standing in line at the travel desk of a very nice hotel in Chennai. Just ahead of me is a guest with an accent from somewhere in Britain, but I cannot place it. He is being very abusive toward the young man at the desk.)

Guest: “I’m not paying your rates for a car. I’m going to hire an auto outside the hotel. You people are thieves”

Desk Clerk: “Certainly, sir, but how may I help you?”

Guest: “Write this address down. Write it down in Hindi. I’ll hand it to a driver. I’m not paying you.”

Desk Clerk: “Yes, sir.”

(I watch him write down the address from English to Hindi.)

Me: “I must compliment you. He was very rude and you handled it well.”

Desk Clerk: “Just doing my job, sir. Thank you.”

Me: “You did just what he asked…”

Desk Clerk: *looks up smiling slightly*

Me:“You wrote it down in Hindi. The local language is Tamil… and what are his chances of finding a literate ‘auto’ driver out there, anyway?”

Desk Clerk: *smiling broadly* “You have been here before, sir!”

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Unable To Think Independently

| Ireland | Right | May 9, 2014

(Years ago, I worked in an Internet cafe. We have an American tourist come in and check his email. His email doesn’t have a traditional webmail service. You have to connect through a special program and chose your location.)

Customer: “I can’t connect. It’s not showing my mail.”

Me: “I see what it is. You chose to use the UK access number.”

Customer: “But I’m in the UK.”

Me: “No, this is Ireland.”

Customer: “But Ireland is part of the UK.”

Me: “No, only the north is.”

Customer: “But you all speak English.”

Me: “Yes, but we are still a different country. It’s listed under the Republic of Ireland in the drop down menu.”

Customer: “But that is part of the UK. People here are British right?”

Me: “No. In America you had a war of independence in 1775 right?”

Customer: “Yes.”

Me: “So did we, in 1921. If we’re British, so are you.”

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How To Kiss Problem Customers Goodbye

| IN, USA | Right | May 8, 2014

(I normally take my lunch break when my husband gets off work. Today is a really busy day and I’m not getting my lunch break, so my husband has approached me at my checkout line. I give my husband a hug and quick peck on the cheek and say goodbye. I turn to my next customer.)

Customer: “Where’s mine?”

Me: “Your what?”

Customer: *very serious* “My hug and kiss. He got one. I want one, too.”

Me: “Oh! I only hug and kiss the customers I’m married to.”

Customer: *disgusted* “Well, that’s not good customer service. I wanted a hug and kiss!”

(A coworker then decides to step in. He’s a big guy about 6″ tall and very heavy.)

Coworker: “Well, it would be a shame to let you leave unhappy.”

Customer: “I know. It’s not fair that she kisses other men but won’t give me one!”

Coworker: “I’ll take care of that for you.”

(My coworker walks towards the customer with his arms out.)

Coworker: “Let me show her what customer service is. I’ll take care of that hug and kiss.”

Customer: “Uh… No, thanks!” *walks quickly to the front register*

Coworker: *to me* “What about my hug and kiss?”

Me: *smirks* “What about that marriage proposal?”

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One Man’s Chocolate Is Another Man’s Poison

| Clearwater, FL, USA | Right | May 8, 2014

(My boyfriend and I are walking through a store when he notices a chocolate fountain on display.)

Boyfriend: “Who would actually buy one of these? You can just rent them.”

Me: “Probably someone who entertains a lot.”

Boyfriend: “But if you owned one then your guests would never leave!”

(Another customer has overheard us and butts in.)

Random Creepy Customer: “Poison! If you poison them then they’ll never come back!”

Boyfriend: “… I guess that’s true.”

(At this point, my boyfriend quickly leads me to another aisle.)

Boyfriend: *whispering* “If you ever see that customer again, don’t eat anything she offers you!”

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