Full Of Coffee And Appreciation

| PA, USA | Right | April 8, 2014

(I’m manning the coffee area during the morning ‘coffee rush’, which means I’m basically making pot after pot after pot of coffee nonstop for about three hours. About halfway through, a nicely-dressed woman comes up to the counter. I smile at her and turn away to get yet another pot started.)

Customer: “Hello?”

Me: “Yes? How are you?”

Customer: *smiles* “I appreciate you.”

Me: “Really?”

Customer: “Yes, for always having the coffee filled!”

Me: “Thank you!”

(Thank you, Customer. It’s nice to be appreciated!)

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Quit Looking Down On Them

| Right | April 8, 2014

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Well That Throws A Spanner In The Wax

| OH, USA | Right | April 8, 2014

(I work customer service for a retail store. We sell individual candles and you can grab them by a box. However, the box’s bar code is only for one candle not for four.)

Customer: “I’d like to return these items.”

(She pulls out a candle box with four candles and hands me her receipt. I begin to look it over.)

Me: “Ma’am, you’re returning all four candles?”

Customer: “Yes.”

Me: “Well it looks like you were originally only charged for one candle.”

Customer: “It could be on a different receipt.”

(I find this odd since if she grabbed the box then she probably bought the four candles together.)

Me: “I can try looking it up by the credit card you used.”

(She hands me the credit card over and I run it through and find that she had only been charged for one candle.)

Me: “Well, you really were charged for only one candle.”

Customer: “Oh! I’ll just keep these then.”

Me: “Ma’am, now that I know that you didn’t pay for the other three, if you leave the store you would be stealing them.”

(She ended up returning the one she wanted, too, and had to pay for the three candles she didn’t originally pay for!)

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Di Altone

| Right | April 7, 2014

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Sugar And Spice And Naughty And Nice

| Bloomfield Hills, MI, USA | Right | April 7, 2014

Customer: *after purchasing tickets and popcorn* “And I need to get my husband a drink. Give me a bottle of water. Or… what do you have that’s not naughty?”

Me: “Um, naughty like… ‘sex on the beach?'”

Customer: “No. Just without any high-fructose crap. Saccharine is fine, aspartame isn’t…”

(She begins to look at the options in our cooler as her husband, wearing a ‘live free or die’ hat, enters.)

Customer: “Get something to drink. Something not naughty.”

Customer’s Husband: *to me* “You got Coke products?”

Me: “Yes. We have fountain drinks which have HFCS, and the bottled drinks are all cane sugar. So they aren’t, um, quite as naughty.”

Customer: “Oh, he’ll just have a bottle of water.”

Me: “Okay. So that’s two bottles of water? One for him and one for you?”

Customer’s Husband:  “I think I’ll have a Cherry Coke.”

Customer: “Cherry Coke? What are you, 12?”

Customer’s Husband:  “We’re at a movie!”

Customer: “But it’s NAUGHTY!”

Customer’s Husband:  “Fine. Make it a small.”

Customer: “Well, I’ll be in the theater while you’re getting diabetes! WITH MY WATER!”

(I prepare the Cherry Coke for him and ring it up.)

Me: “Live free or die, man. Here’s your drink.”

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