Some Things Just Don’t Add Up, Part 6

| Pennsylvania, PA, USA | Math & Science, Money

(A woman comes up and gives me $2 for her daughter to print. With our computers, you need to have money in your account in order to print. The daughter prints something, then tries to print again. The mother comes up twice, complaining that nothing is coming out and that something is wrong.)

Me: “How much is it saying it will cost?”

Patron: “We have enough.”

Me: “Okay, then it should print.”

Patron: “It’s saying it’s printing, but nothing is coming out.”

(I go over and try to print it. They don’t have enough.)

Me: “You need to put more money on the card.”

Patron: “Why?!”

Me: “The prints costs more than you have on there.”

Patron: “But she only printed once.”

Me: “This new print costs $1.50. She already spent at least $0.70, from what I can see. You only gave me $2.”

Patron: “So?”

Me: “So $2 minus $0.70 is less than $1.50.”

Patron: “I don’t get it.”

Me: “You need to give me more money for the prints.”

Patron: “But why?!”

Related:
Some Things Just Don’t Add Up, Part 5
Some Things Just Don’t Add Up, Part 4
Some Things Just Don’t Add Up, Part 3
Some Things Just Don’t Add Up, Part 2
Some Things Just Don’t Add Up

Listening Is Believing

| Michigan, USA | Technology

(At the store where I work, we have a rewards program. If customers spend a certain amount of money, they get to go online and print off a coupon that takes money off of their order. One day, I am working the register and this happens.)

Caller: “I can’t print off this coupon. It won’t let me log on to my account!”

Me: “Do you have the right email/password?”

Caller: “I do. This is the password to my email address!”

Me: “It’s different than your email’s password. This is a completely different site, and is different than checking your email.”

Caller: “It won’t work! Make it work! This is so stupid! Fix it!”

Me: “Does it give you an option to change your password?”

Caller: “No! Make it work!”

Me: “Try changing your password—”

Caller: “That won’t work! I know the password to my email address!”

Me: “If you change it, you should be able to get in.”

Caller: “This is ridiculous!”

(She finally agrees to try and change password, and clicks the link.)

Caller: “Oh! That worked…”

Sacred Sushi Time

| Logan, UT, USA | Food & Drink

Me: “Hello, I am with [car company] calling about your recent service visit.”

Woman: “Why the h*** are you calling me?! It’s sushi time!”

(At that point, her husband takes the phone away from her.)

Husband: “Sorry, my wife is just insensitive sometimes.” *to his wife* “Honey, just shut up!” *back to me* “Geez, you called during sushi time.”

Me: “Uh, well, I just have a survey about your service visit.”

Husband: “I’d love to do it, but I’m eating. It’s sushi time.”

Me: “Should I call back, or would you rather just have me remove you from the list?”

Husband: “It’s sushi time.”

Me: “I’ll just remove you.”

Husband: *hangs up*

A Big Mouth Deserves A Big Mocha

| Columbia, MO, USA | Food & Drink

(I’m working the drive thru at a coffee shop.)

Customer: “I’d like a mocha.”

Me: “Certainly, what size on that?”

Customer: *screaming* “MOCHA!!!”

Me: “All right, go ahead and pull forward…”

Judge Me By The Content Of My Crustaceans

| New Hampshire, USA | Bigotry, Food & Drink

(The customer approaching the seafood counter is an older male with a VFW hat and an American flag patch on his coat.)

Me: “Hello, sir, how can I help you today?”

Customer: “I want some white shrimp.”

Me: “Raw or cooked?”

Customer: “Raw.”

(I lead the customer over to our raw case and continue talking as he starts reading the tags. It’s dead winter, so all our white shrimp are from warm South East Asian countries.)

Me: “We keep our raw shrimp over here. What size would you—”

Customer: “White shrimp! I want WHITE shrimp! Not from any of these raggedy-a** countries.”

Me: *speechless*

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